In ,
David Burnett had this to say:

My reply is at the bottom of your sent message:

Apparently we had a power surge. The computer only boots up in safe
mode. I tried system restore and everything else the troubleshooter
suggested. i can't reinstall Windows ME because it is the software
that came with the computer.

Any suggestions? To be honest I have no idea how these things are
responded to so if some has suggestion if they could e-mail it to
I would greatly appreciate it.

If it came with the computer than if the computer came from an OEM they MUST
provide you with a way to reinstall the operating system.

Galen
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Signature changed for a moment of silence.
Rest well Alex and we'll see you on the other side.