View Single Post
  #9  
Old January 14th 05, 07:12 PM
Dan
external usenet poster
 
Posts: n/a
Default

Norton support by phone is Terrible. I did talk to someone but they
connected me with the GoBack group and since I did not go to the trouble of
getting a priority id number via their web-site that I did not bother geting
then I was hung-up on three times by their system. Now why should someone
have to get a priority id number just to get support. That is plain stupid,
imo. Now I am mad and ready to write to the head of Symantec about how their
product is so intrusive, their support is so terrible and why their product
wants to connect to the Internet each time. BTW, I rolled back my system
after uninstalling drivers when that idea that Brian gave didn't completely
work and Goback performed well. Goback as a product works well but as a
company Symantec is crap, imo and most of Goback is still based upon the
technology developed by Roxio so I do not even consider it a "true" Symantec
product like Norton Systemworks.

"Dan" wrote in message
...
: Yeah, I will search the options and check with a Norton newsgroup or
support
: if necessary. Unfortunately my desire for GoBack supercedes my desire to
rid
: Norton completely from my system. sigh and the manufacturer used to be
: Roxio but they sold it
:
: "Gary S. Terhune" wrote in message
: ...
: : It probably wants to check for Updates, Dan. No big deal. You can
: : probably find some setting in its Options to tell it not to do that.
: :
: : Or you could lighten the load entirely and ban all things
: : Norton/Symantec from your system. That's what I do.
: :
: : --
: : Gary S. Terhune
: : MS MVP Shell/User
: :
: : "Dan" wrote in message
: : ...
: : Well, I can say that I know use Norton because Symantec bought out
: : Roxio so I
: : was stuck with going with "GoBack" from Symantec and I bought this one
: : product which is very useful for restoring a PC. I have set the
: : configurations carefully to minimize intrusion on the part of the
: : Norton
: : utility. However, GoBack wants to access the Internet each time I
: : reboot and
: : this makes me wonder what Symantec's game is. I can deny this
: : accessing the
: : Internet through Zone Alarm Pro. because I have it set to manual but
: : it still
: : makes me even more suspicious of Norton products. Does anyone know
: : why this
: : product would want to phone home? If I deny Goback access to the
: : Internet
: : the product still works great and no other message is displayed.
: :
: : "AlmostBob" wrote in message
: : ...
: : : Symantec will become Sirius Cybernetics Corporation thus: "It is
: : very easy
: : : to be blinded to the essential uselessness of them by the sense of
: : : achievement you get from getting them to work at all. In other
: : words ---
: : and
: : : this is the rock solid principle on which the whole of [its]
: : Galaxy-wide
: : : success is founded --- their fundamental design flaws are completely
: : hidden
: : : by their superficial design flaws."
: : :
: : : --
: : : Adaware http://www.lavasoft.de
: : : spybot http://security.kolla.de
: : : AVG free antivirus http://www.grisoft.com
: : : Etrust/vet/CA 12 Month free trial (till Feb 2005)
: : : http://www.my-etrust.com/microsoft/
: : : Etrust/Vet/CA.online Antivirus scan
: : : http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
: : : Panda online AntiVirus scan http://www.pandasoftware.com/ActiveScan/
: : : Catalog of removal tools (1)
: : : http://www.pandasoftware.com/download/utilities/
: : : Catalog of removal tools (2)
: : :
: : http://www3.ca.com/securityadvisor/n...aspx?CID=40387
: : : Blocking Unwanted Parasites with a Hosts file
: : : http://mvps.org/winhelp2002/hosts.htm
: : : links provided as a courtesy, read all instructions on the pages
: : before
: : use
: : :
: : : Grateful thanks to the authors/webmasters
: : : _
: : :
: : :
: : : "Larry" wrote in message
: : : ...
: : : Recently, I ran a clean boot to enable my scandisk and disk
: : defragmenter
: : : operate w/o interference. However, after successfully completing
: : those
: : : tasks, when I try to run my Norton program, I get the error bos
: : titled:
: : : NMAIN. In the box it says there was an error with ASCOMPBR.DLL I
: : don't
: : : understand what that is. Did I do something wrong while running
: : MSCONFIG?
: : : Will somebody please help.
: : :
: : :
: : : --
: : : Thanks for taking the time.
: : :
: : :
: :
: :
: :
:
: