OK, let's try to take one item at a time.

Let's worry about Oltrga.exe first, then come back to the OE (or possibly 0E
?) errors. You might wish to confirm OE or 0E on the next post - either way,
it's *probably* hardware related.

I've done a search for Oltrga on the web and drawn a blank. Can you do a
search on your machine for the Oltrga.exe file (in Safe Mode if necessary)
and right-click on it to look for its Properties. See if you can find the
copyright or company and other details are and see if you can determine what
it belongs to - name of the folder it's in etc. and more importantly, just
what it is supposed to do g

We need to find out what it is and disable (and possibly remove) it before
moving to the next error(s).

Mart


wrote in message
...
Hello, Mart:
Thank you for responding to my question re AV and safe
mode. I have been following the error resolution advice
in posts re going to safe mode and running various
troubleshooting methods to resolve issues. Suggestions
were to run Striker, AV, Ad-Adaware, Spybot, etc. Ran
into probs with AV and AOL. Thus, this post.
I had asked questions about multiple errors in post on
6/27. I've copied it into this reply... In normal now, I
believe I get an explorer error message almost immediately
and I have to shut down. I will have to retest and will
do another post with outcome. Unfortunately, don't have
the time right now. Have searched everywhere for the
Oltrga error and the OE error below. Can't find a thing
about either one. Oltrga.exe is not on my Win XP Home PC.
Seem to recall it's in Windows folder on problem PC.
My friend's son lost the system recovery disks. HP no
longer supplies replacements. System restore fails.
************************************************
6/27 post
Hello,

Helping friend with his Win Me OS problems. Start to
boot, but get error OE:017F:BFF8E648. Had to pull plug,
would not shut down. Researched previous posts and MS
errors but cannot find reference to this specific error
and others.

Booted in safe mode got error "Oltrga has caused an
error in kernel32.dll. Oltrga will now close"

System attempted to reboot, then got "CMDNINST caused a
general protection fault in module GDI.EXE @ 0005:00002a77.

Tried to do a system restore and received Rstrui has
caused and error in GDI.EXE. Rstrui will now close.

Explorer has caused an error in GDI.EXE and will now
close.

Found reference to GDI.EXE...maybe has to with Fonts
folder in Windows?

Can find no reference in any search regarding oltrga.
System was unprotected.

Any info is greatly appreciated about the above files,
msgs as uncertain what they are.

Thanks again.
*****************************************
-----Original Message-----
Before you go too far with installing more (AV, AOL,
etc., etc.) software,
maybe you should sort out the Normal Mode issue first!

CD ROM will not work in Safe Mode as you need the drivers
installing - which
only happens in Normal Mode.

Just what errors are you seeing? - Please give exact
error report messages.

Mart


"Jane" wrote in
message
...
Just found this newsgroup. It is great.

Trying to help friend with his computer. He did not have
any AV or firewall software on his HP Pavilion running
Win
Me. Now, all sorts of errors. Can run in safe mode
only.

Had bought Norton Internet Security 2004 to install on
his
PC. Have seen posts re NAV not working well with Me.
Have
second thoughts now. What AV/firewall software do you
suggest for Win Me system? Working in safe mode is new
to
me. Called AOL and got very foreign speaking person
who
did not answer my question. Can I run AOL in safe mode?
It is V 7.0. AOL gives me invalid or busy port message
so
cannot download AV software or troubleshooting programs
from web.

Am using my PC with Win XP Home and Nort Int Sec Prof
2004
to send this e-mail. Can I somehow use this PC to get
troubleshooting files to his PC if no AOL? Can I
install
an AV program while in safe mode? Seems CD drive on HP
Pavilion does not work in safe mode. Is this correct?
I
can burn a CD with my system.

Appreciate all advice.


.