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Old October 29th 05, 05:20 AM
glee
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Default Any Tapi/Dun/Modem Experts Question

"nonewbie" wrote in message ...
on Wed 26 Oct 2005 07:08:41p:

snip
I tried two driver packages for that exact modem. One from the
dell site that is supposedly the original package that came with
the box and the second an update driver package also for that
exact same modem from a third party. Both result in the same
outcome. The modem appears ok in the Device mgr under systems, and
responds to "more info-diagnostics with the parameter readout",


The Diagnostics tab is not in Device Manager, it is in Control PanelModems.

but there is no modem listed next to the com2 to which it is
assigned.


Where? In the Diagnostics tab of the Modems control panel? Or in Device Manager
under Ports? Or somewhere else? Please be specific about where you are looking in
each instance.
If no modem is listed next to COM2 in the Control Panel Modems Diagnostics tab,
then where are you finding it to request "More Info"?

Everytime I try to make a dun it wants me to reinstall
the drivers. The modem properties box is also devoid of any entry
(empty)


Again, what modem properties box, are you referring to, gotten to through what?

yet the exact name of the modem appears in device manager.
I know exactly what modem it is because there is a sticker on the
back of the modem. Aztech modem, also attibuted to HCF and
Rockwell-aztech mdp3880-w(u) modem It is a winmodem that must use
the enumerator to communicate. The breakdown is occuring between
the modem and dun, since the modem responds to diagnostic command
under more info, yet dun cannot be made. I have tried both MS
fixes and neither works. The second fix is to re extract the
unimdm.tsp file, but that is only in cases where it is missing or
corrupted and I checke it with file compare against a freshly
extracted file and they are identical, so that fix will do
nothing.


So you still won't try that simple suggestion that would only take one minute? Are
you so sure that FC will tell you if there is a little bit-rot?


I think I did explain this but I will do it again. I followed the
procedure you just stated above. I even did this: removed the
enumerator from add/remove, removed the modem from device manager,
removed all com ports.


....and ALL the removals were done from SAFE MODE....correct?

Reinstalled two comm ports,


You manually reinstalled them (bad idea), or you restarted in normal mode following
the Safe Mode removals, and Windows detected the COM ports....which?

installed the
enumerator using setup from the drive package install, which
automatically installs the modem to the device manager. Modem
appears ok in device manager, but no modem name or model next to
com port to which it is assigned and from which I get a normal
response using more info-diagnostics.


If you are referring to the ports listed in DM, the modem is not going to show up
there, regardless.

Everything appears normal,
yet each time I try to make a dun, it asks me to select the
locaton of the driver package that has already been installed.
There is no "OTHER" in device manager; and no other modems
installed. Only other thing installed is netgear stuff for
networking on a ethernet card.


Have you tried the suggestion in one of the other replies here, to uninstall the
Netgear Ethernet card, *and* the modem, and then reinstall them in a different
order?

Personally, I would not use this type of modem if another option
were available.


Well, yes, but since I only paid $12 for this machine which has
everything else working fine, including a brand new sony 52x
cd-rw, I hesitate to spend money for a new modem, since I'm going
to sell it anyways and since I do not feel the winOS warrants
buying new hardware. I already know modem is a sucky modem, but
it responds to the diagnostic commands, so am inclined to think
this is another windows OS quagmire that no one seems to be able
to answer.


Sheesh....you paid $12 for the computer and you won't sink another $12 into a used
hardware modem from www.isellsurplus.com? The fact that the modem replies to the
info request in diagnostics has no bearing on whether the modem can connect out. I
have replaced countless modems that "pass" the Diagnostics info but are fried
(usually due to lightning surge) and will not connect out at all.

I am going to try to remove all modem entries in registry next
after removing the modem and drivers again to see if it is a
registry problem.

Does anyone here know how to deinstall and reinstall all OS
related software related to DUN to modem interaction without
necessitating a complete OS nuke and reinstall? Several others
have reported reinstalling done did nothing to fix this problem.



How to Remove and Reinstall Dial-Up Networking and TCP/IP Files:
http://support.microsoft.com/?kbid=181599


Dun is not seeing the modem as installed and the part of the OS that
reports the modem name and model in "modem properties" is not showing
it either, although it is reported fine in device manager. I have no
guarantee even if I buy a new modem that win98 will see it properly
either.


"Modem properties" where? Control Panel Modems, or elsewhere?
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm