Hello Zee,

Regret that didn't work either.

The owner is totally non-plussed by all and has decided to invest either
in a new computer or the services of a technician.

Thanks for your input.

Ben.
..
"Ben B" seafarer@hotmail,com wrote in message
...
| Hello Zee,
|
| Many thanks for responding. I will try that fix at the first available
| opportunity and promise to post back whether or nay.
|
| Ben.
|
| "oops!!" wrote in message
| ...
| | Ben,
| |
| | Try it this way:
| |
| | Bootup with a startup floppy disk and at the A:\ prompt type
| |
| | C: (press enter)
| |
| | Now type:
| |
| | cd windows\command (press enter)
| |
| | Your prompt should read C:\Windows\Command, correct?
| |
| | Now type:
| |
| | scanreg /restore (space between g and /)
| |
| | Press enter, select a date PRIOR to the problem, press enter, wait
for the
| | process to finish and reboot WITHOUT the disk.
| |
| | See if you sort it out this way.
| |
| | Zee
| |
| |
| |
| |
| |
| | "Ben B" seafarer@hotmail,com wrote in message
| | ...
| | Hello,
| |
| | I am attempting to help an individual with a problem described as
being
| "
| | that it will not boot into Windows whatsoever". This is what
happens on
| | boot
| | up.
| |
| | A screen appears with the following message " Windows has detected
a
| | registry/config error. Use scan reg/restore to correct the
errors". The
| | StartUp Option 'Normal' appears and is selected. The error "Reg
file not
| | found" appears followed by the new hardware wizard and upon
clicking
| next
| | "Hardware not found" and 'Finish' is clicked.
| |
| | This results in another error message "ENUM\HTREE\ROOT\O....SUREG
Create
| | Key
| | failed" followed by a blank gray screen.
| |
| | A reboot is done and "Logged" is selected. The error "Windows has
| detected
| | a
| | registry/config error. Use scan reg/restore to correct the errors"
and
| | "Registry services may not be operative for this session."
| |
| | A reboot and the selection "Safe Mode" made, resulting in "Windows
has
| | detected a registry/config error. Use scan reg/restore to correct
the
| | errors"
| |
| | Another reboot and selection of "Step by Step Confirmation"
produces the
| | error "Windows has detected a registry/config error. Use scan
| reg/restore
| | to
| | correct the errors"
| |
| | "Yes" was selected against the following prompts:
| |
| | Create a startup file? Bootlog text?
| | Enable SmartDrvdisk cache?
| | "Loaded & initialized TFSHLP.SYS drivers complete"
| | Load all Windows drivers?
| | "Registry file is not found. Registry services may be inoperable
for
| this
| | session"
| | Override?
| | Standard?
| | IFSMGR?
| | MSmouse.vxd?
| | "SUREG Create Key Failed"
| |
| | A reboot using the Recovery CD does nothing but produce the
"Options"
| | screen.
| |
| | A reboot with a StartUp disk into DOS A:\ C:\ scanreg /restore
| resulted
| | in
| | "checking system files" and then went back to the C: prompt. Same
with
| | scanreg /fix
| |
| | The command line CD C:\windows\options\install and :then
| | C:\\windows\options\install\setup produced "Too many Parameters".
| |
| | This computer has a long-standing problem with Shutdown. It isn't
| | available
| | from the Start menu in the sense that it doesn't work. The user
holds
| down
| | the start button until shutdown occurs. The monitor is subject to
| problems
| | too but that is hopefully irrelevant.
| |
| | Any suggestions as to what might be ailing this computer or
further
| | exploratory steps which might be usefully taken much appreciated.
I have
| | only minimal DOS experience in terms of command lines. I am
comfortable
| | with
| | formats and installs/reinstalls-over but there is no OEM WinME
| available.
| |
| | Thanks.
| |
| | Ben.
| |
| | PS This failure occurred after a day of successful usage
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
|
|