"normc" wrote in message
...
| MEB wrote:
| Excellent place to start.. let me know how it works out..
|
|
| Well..... I'm kind of embarrassed that I didn't think of trying to
| isolate the problem. But, if it wouldn't have been for what you
| suggested in your posts, I still wouldn't have thought of it.

I see you have gone into diagnostic mode, good.

|
| So, I've pretty much isolated it to the base machine. It will not
| print, even when it is disconnected from the network, i.e. with only the
| computer and printer and the cable in-between. So it will take data
| from the other machines to the modem and on to the base computer, and
| print. But it will not print itself.
|
| BTW, there is every indication that it is going to print, but doesn't.
| That is, the regular small popup says it is printing, the printer icon
| pops up in the lower right, and the printer properties say it is
| printing. The one thing that is irregular is that if I cancel the print
| in the properties screen, it indicates that it is cancelled, but it
| never completes.

There is a possibility that completely removing the power from the printer
for a day or so [unplug it] may flush the printer buffers. It sometimes take
that long...
Let me explain it like this, you MAY have to do this when a print job got
corrupted [jammed paper, head jam, attempting to print while changing ink
cartridges or needing to, or some other interruption or hardware issue {did
you check for these situations}] or when the print item itself is corrupted
[contains code which translates to printer commands in conflict], OR when
there is a loss of power to the printer or computer during a print job, OR,
at times, when canceling a network print job [cancel is effected but EOF
isn't received]. The printer holds some of the commands in its buffer, which
prevent anything new from occurring, even after turning off the printer.
As power is maintained to the printer to hold information like ink levels
[page counts verses purported pages possible per cartridge], special fonts,
etc,. so is power supplied to the print part of that memory [using my Epson
as example, though the same has occurred with my HPs]. Unless the clear/end
of print [whatever] command is received, the printer idles waiting for it to
occur. It may do the usual whirring/clicking as if its about to print when
another print job is received and even the printer monitor LOOKS like it
about to print,, but until its freed, everything is held.

Of course, there are also matters we could address, such as manually
clearing spooler files, checking registry entries, and other related, but
these would {usually} be taken care of during an un-install and re-install
of the printer software..

|
| Turns out this is getting way OT (clearly not a network problem), and I
| took a look at the website you have in your sig and would like to know
| more.

Not really, even though it may seem OT due to the isolation to the one
computer, its still going to be re-networked which may take some further
diagnosis [what the cause actually was] and configuration.

|
| I volunteered for 3 1/2 years with the local CBS TV outlet consumer
| advocate. And I attended law school for a couple semesters.

Worthy cause, lots of issues to deal with, particularly in the world as it
is.
Bop over to win98.gen_discussion and look at the discussion:
Windows Live - no more Outlook Express 04/21/08 - 05/15/08

Microsoft re-thought the change or put it on hold, but Live still has
issues
with whatever was done to the service/server recently.

I MAY have to directly contact Microsoft Headquarters and elsewhere, as
Live and Microsoft Support [which I have been in contact with] have not,
apparently, resolved the issue, and other matters have developed during the
supposed support.
I get the impression that ALL of this Support is outsourced, and Microsoft
may not be aware of what might be occurring in this outsourced support, some
of which is extremely questionable. Not that Microsoft would be completely
relieved of responsibility for it.

|
| If you would be interested in continuing to help me with my problem and
| talk about the website, email me by changing socal.rr.com to sbcglobal.net
|
| Thanks
|
| Norm
|

There is a public email address on the website if you wish to start a
communication. You may understand [as a former consumer advocate] that those
types of advocacy can produce strange results [to put it mildly], many
private addresses were used over the years during the research phase, and
for the materials.
The few that are still active are dear. Not to deter contact with you or
prejudge or anything along those lines, but these activities out here are a
relief from the other activities in which I still engage, many of which may
not related to the website's activities [any related to Peoples' activities
are posted], or are private in nature..

--
MEB http://peoplescounsel.orgfree.com
--
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