Could you explain (or give me a link) how to "image the present Windows
partition on the HD to backup" on the same HD? I cannot stick in a network
card because of the all-in-one design. The HD is 4GB with 1GB used. I can
probably get the "restore" CD and will use that if I can.
Also, not sure what "imaging" is. Can I pick out individual files later or
just restore the whole works?
Jack
"Thomas Ferguson" wrote in message
...
I am not at all familiar with the way Gateway sets their computers up. I
would guess that their restore procedure uses the cab files on the hard
drive.

The Windows98SE CD you have, that is separate from the provisions
Gateway has made, could be used for the repair install; however, doing
that might make it impossible to subsequently use the Gateway restore
procedure.

IE would be at the version provided on the CD and would need upgrading
from the Windows Update site.

Personally, I would image the present Windows partition on the HD to
backup (whether to my network or on the same HD (if it's large enough))
and then refresh install using the 98SE CD. That way the present system
is completely recoverable.

......................

Before 'going radical', for diagnostic purposes, navigate to the Windows
98SE add new printer wizard and try to install the printer as a HP
DeskJet.

Also, please check the Windows\inf directory for the inf file or any
other file that might be a HP inf file. Let us know.The default Windows
inf directory is usually c:\windows\inf.

Tom






"Jack" wrote in message
...
:I don't have the "Restore" disk that came with the computer with me.
There
: are Cabs in the windows/options folder, but I don't see a setup.exe.
Is
: there a way to reinstall just using the Cabs?
: I do have separate win98se disk for a new install. Would that work?
: This is not my computer so I have to be careful!
:
: "Thomas Ferguson" wrote in message
: ...
: A rather time-consuming option is to run Windows 98SE install "on top
: of" the present setup. You will not have to re-install any programs.
You
: will have to visit the Windows update site after the repair install.
:
: Let us know.
:
: Tom
: MSMVP
: Windows Shell/User
:
:
: "Jack" wrote in message
: ...
: : Yes, this printer worked with this computer. Nothing really
changed
: except
: : all printers were removed from Start; Settings; Printers. There
were
: several
: : printers listed, not sure what they were. May have been a DeskJet
895c
: : listed. It is plugged diectly into the back of the computer.
: : The reason the drivers were removed was because the lady (a friend
of
: my
: : mother's) had changed ink cartriges then couldn't get it to work.
I,
: : thinking it would be no big thing to reinstall, decided to get rid
of
: the
: : "unnecessary printers".
: : "Thomas Ferguson" wrote in message
: : ...
: : and...
: :
: : please confirm that the printer once worked on this machine with
the
: : same operating system
: :
: : and....
: :
: : it is plugged directly into a USB root hub and not a "port
: concentrator"
: : or other port-splitting device.
: :
: : Thanks.
: : tom
: :
: : "Thomas Ferguson" wrote in message
: : ...
: : : HP uses its own USB drivers when its printers are installed on
: Windows
: : : 98. So, I am puzzled why their installer is pointing to the
: Windows 98
: : : CD USB directory. Still checking.
: : :
: : : Tom
: : :
: : : "Jack" wrote in message
: : : ...
: : :: Windows 98 Second Edition 4.10.2222 A
: : ::
: : :: "Thomas Ferguson" wrote in message
: : :: ...
: : :: Please let us know the Windows 98 version. (Original, SE,
Me).
: : : Thanks.
: : ::
: : :: Tom
: : ::
: : :: "Jack" wrote in message
: : :: ...
: : :: : Downloaded the uninstaller (again) and ran. Downloaded
: drivers
: : :: (again). The
: : :: : first thing I am asked to do is to direct the 'New
Hardware
: : : Wizard' to
: : :: the
: : :: : win98usb folder. I do that and it says: "Windows was
unable
: to
: : : locate
: : :: a
: : :: : driver for this device. If you do not want to install a
: driver
: : : now,
: : :: click
: : :: : Next. To search again, click Back". (This does the same
thing
: : with
: : : the
: : :: : original install disk).
: : :: : Jack
: : :: : "Thomas Ferguson" wrote in message
: : :: : ...
: : :: : It sounds as if there has been an install failure after
the
: : : driver
: : :: : install had started but before the files were installed
and
: : :: configured.
: : :: :
: : :: : Navigate to the HP support site.
: : :: : http://tinyurl.com/6jbke
: : :: :
: : :: : And get the uninstaller.
: : :: :
: : :: : Also get the printer drivers here
: : :: : http://tinyurl.com/36pmt
: : :: :
: : :: : Check Control Panel Printers and faxes. If the printer
is
: : : listed
: : :: there,
: : :: : delete it in the usual way. Check Add/Remove programs.
If
: there
: : : is
: : :: any
: : :: : software listed for the printer, remove it. Run the
: : uninstaller.
: : :: : Disconnect the printer. Install the drivers according
to
: the
: : :: : instructions. Do not connect the printer to the
computer
: until
: : : told
: : :: to
: : :: : do so by the installation instructions.
: : :: :
: : :: : Let us know.
: : :: :
: : :: : Tom
: : :: : MSMVP
: : :: : Windows Shell/User
: : :: :
: : :: :
: : :: : "Jack" wrote in message
: : :: : ...
: : :: : : Hi, I got a Gateway "Astro" trying to reinstall a HP
: Deskjet
: : : 812c
: : :: : after the
: : :: : : printer was removed. (Win98se, 400mhz Celeron, 64mb
ram).
: : :: : : Nothing I've tried works. HP e-mail support has given
up.
: : :: : : It looks like I cannot get the 'hpfusb98.inf' to
: load...which
: : : is
: : :: : supposed to
: : :: : : be the first step in this process. I can right-click
on
: it
: : and
: : :: : install, but
: : :: : : it still won't let me pick the USB port for the
: : printer.(There
: : : is
: : :: also
: : :: : an
: : :: : : .ini, .dll, and .sys file in that folder).
: : :: : : Is there a way to manually install this inf?
: : :: : : Jack
: : :: : : PS. Or any ideas?
: : :: : :
: : :: : :
: : :: :
: : :: :
: : :: :
: : :: :
: : ::
: : ::
: : ::
: : ::
: : :
: : :
: :
: :
: :
: :
:
:
:
: