Noel,
I actually removed OE and then reinstalled it.
Are you still suggesting it might be a corrupt dbx file?
Thanks,
Faith


"Noel Paton" wrote in message
...
This type of problem is often caused by a corrupted Inbox.dbx file - do a
search for such a file, and rename it to Inbox.dbx.old - then restart OE.
It should create a new Inbox......

If that works, then try DBXtract from
http://www.oehelp.com/DBXtract/Default.aspx to recover the 'lost emails in
the Inbox - and then teach your mother to move stuff out of the Inbox as
soon as it comes in - preferably using Message rules.

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Faith Risa" wrote in message
...
Hi all,
I am helping my mother with her PC. Everything was fine until a few
weeks ago. She received an error message while initiating Outlook
Express. It would just hang and when she would exit from the program,
she would get an error message stating there is not enough free memory to
run this program. She currently has 128 megs and really only uses the PC
for email and web surfing. It is a Celeron and is running on Win ME
4.90.3000. If she does not open OE, the memory message does not appear.
I have removed OE and reinstalled it but still no luck. It does not even
retrieve her email. I have used a virus scan and also scanned it for
spyware/scumware. It appears to be clean.
Any suggestions? It all began with OE not connecting.
Many thanks,
Faith