You only need to prevent the patch from running - that fixes the problem!!

To do so, either uninstall it from Add/Remove Programs, or use MSCONFIG to
prevent the launch at boot (in the Startup tab)

could you please run Everest Home Edition (www.lavalys.com on the PC
*Before* upgrading to XP (if you decide that's the way to go), and send me
the resulting report file? - my email is valid.

Thanks

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"wr4fsu" wrote in message
...
You are correct: DO NOT INSTALL THE UPDATE. It has nothing to do with
NAV.
We are running Zone Alarm Security Suite and now we have the (dreaded)
KB891711.exe issue, whatever the issue is. We have NO NORTON products
either
but still got this error. We are working now to remove files from the
hard
drive and put XP on it....or maybe I will go back to 98SE!!

"heirloom" wrote:

I'm still reluctant to apply the patch, even though I am no longer
running
any Norton products. As with other updates, this one DOES create a
restore
point (for those that fail to do so manually), doesn't it?
Heirloom, old and EZ AV is working for me


"Noel Paton" wrote in message
...
(OK, I'll say it - blame Norton!! They've managed to f^&* up
everything
else in ME, so why should this patch be any different??)



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Galen" wrote in message
...
In ,
heirloom had this to say:

My reply is at the bottom of your sent message:

I am seeing a lot of references to this particular update causing
problems with a common denominator of NAV (or related Symantec
product). When installing this update, does it not create a restore
point? And, yes, due to the nature of NAV, it would be necessary to
reinstall after a System Restore. Has anyone pinned this on the
use
of Symantec products??....or is there still a chance it is browser
related?? Heirloom, old and holding off on this
one

No one has had the gaul to blame NAV yet though I've been leaning
towards
it. My biggest problem is taking it out on a single company when
there
are
too many variables. I'd absolutely hate to be the person who caused a
large group of people to switch to more effective solutions. Well,
okay,
I
would... But I do try to examine ALL potentials before jumping out
and
saying it's NAV. However this does seem to be the one constant among
most
of the posts... I think, my good sir, that Heirloom shall be the
bearer
of
bad news on this one See also the number of threads in the 98
group.
The update is specifically about this:

http://www.microsoft.com/technet/Sec.../ms05-002.mspx

It's only available via the updates site itself for 9x/ME. Some have
trouble, some do not... Methinks if I were more carefully oriented I
could
go back and cite examples to SUPPORT your NAV claim my good sir.
Indeed
it
seems likely as I browse through my answers which are highlighted and
flagged to appear on top. However, I'm not tellin' all of 'em!
They'll
lynch me! I'm only 31 and have a wife and 2 kids! Besides, I'm a
coward
:P
You tell 'em...

Galen
--
Signature changed for a moment of silence.
Rest well Alex and we'll see you on the other side.