This worked for me:

Go to Start | Run
Type in regedit

In the left pane, find

HKEY_LOCAL_MACHINE\Software\Microsoft\Internet
Explorer\ActiveX
Compatibility\{4B106874-DD36-11D0-8B44-00A024DD9EFF}

In the right pane, find Compatibility Flags

The value may be 00000400

Double click it and change the 400 to 000

Close regedit and restart the computer


-----Original Message-----
Somehow I am missing the help answer file. I am not sure
but, I can go to ms window help, ask a question and,after
pressing next for the right dialog box comes up blank.
Please, can someone give me an option to try as i am not
very good as how to proceed! Thanks for any answers that
anyone can provide
.