Try he
http://service1.symantec.com/SUPPORT...nu&svy=&csm=no

There are instructions on manually uninstalling Norton products on the
Symantec site.(they are hard to find though)

"Moir" wrote in message
...
Thanks Alan - will try that in the morning ('tis late night here,
down
under)............
Will post what happens.



"Alan Edwards" wrote in message
...
What reference did you delete?
Try this old response of mine:

Edit System.ini with Notepad or Sysedit (Start-Run-Sysedit) and
see if
there is a line in the [386Enh] section.
device=symevnt.386
Remove the line if there.

Next, use Regedit.exe and remove any reference to Symevnt.386
Start-Run-Regedit.
Navigate down to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\VxD
Expand VXD, find Symevnt and delete if there.
Restart the computer when finished.

You should be able to achieve the above in safe mode

...Alan

--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

In microsoft.public.win98.gen_discussion, "Moir"
wrote:

Thanks again Gary. I have gone into the registry and deleted the
reference
to the symevent.386 but still get the same boot up DOS message!?

I will re-install the "bloody" application and then try to
uninstall it
and
your correct that their site does not seem to have any reference
to this
"problem" (I have searched).

Thanks.


"Gary S. Terhune" wrote in message
...
No, unfortunately I can't give you manual instructions. I'd
always
heard
good
things about Norton's clean-up tools. I've used them several
times with
no
ill
effect. Unfortunately, it appears as if their site has made
finding
these
things
more difficult. Or maybe I'm just tired, s.

Seriously, they load *so_much* crap into the Registry and
elsewhere,
using
various names, that *I* would be hard pressed to clean up after
Norton.
Worse
yet, "your" versions are so old, now, that specific Support for
then is
unavailable (at least, I can't find it.) The messages you are
getting
appear to
refer more to Live Update than to the specific programs, and I
suspect
that that
is where your primary problem is. Live Update for
Norton/Symantec
products
is
installed separately--has it's own uninstaller. All I can
suggest is
what
little
I've found at their website--reinstall the apps and then try
uninstalling
again.

I have both of the programs you're speaking of (in my pile of
stuff)
and
given
time, I could come up with some answers, but I'm just a bit too
busy at
this
time and not really in a place where I can devote a test
installation
to
it.

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
Thanks Gary for your advice.

The DOS message suggests that the "start" is in either the
System.ini
file
or the registry. Following your advice I also checked the
Win.ini
file
and
there is nothing in either win or system.ini files only in
the
registry.

I am very reluctant to try Symantec/Norton and was thinking
that a
"manual"
edit would be a better option.

Can you give some precise instruction please?

Thanks


"Gary S. Terhune" wrote in message
...
Go to the Norton site and get whatever version is required
of their
own
"clean
up" utility. Their software is so notoriously difficult to
uninstall
and
clean
out that they make special apps to do it for you. It's not
an easy
chore
to
accomplish, otherwise. In fact, I'd say it's near
impossible unless
you're
a
true expert.

Also, the actual startup entry you're looking for is, I
think, more
likely
to be
in WIN.INI or SYSTEM.INI (I forget which--the latter, I
think.)

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
A friend has asked me to "fix" her old Compaq Presario
3000
(about
early
90's model I think) that has Win98 o/s.

We have tried uninstalling a number of Symantec/Norton
programs
(Norton
Utilities and Norton Uninstall Deluxe). Was not able to
uninstall
one of
these via its own uninstall routine and not able to fully
uninstall
via
the
Add/Remove program in Control Panel either.

When the computer now boots up we get a DOS message
saying that
the
computer
is looking for Symevnt.386. Hitting the Enter key allows
the
computer to
complete its boot successfully. After a "search" in the
Registry
I
have
noted a number of entries in Local
Machine\Software\Microsoft\Windows\Current
Version\SharedDLLS
that
refer
to
SYMANTEC (Live Updates etc ) including SYMEVNT.386.

How can I safely delete these entries? I ran MS's
RegClean but
that
made no
difference.
Thanks for any help.