This may be the file you want:
http://service1.symantec.com/SUPPORT...sv=&osv_ lvl=


Moir wrote:
Thanks Alan - will try that in the morning ('tis late night here, down
under)............
Will post what happens.



"Alan Edwards" wrote in message
...
What reference did you delete?
Try this old response of mine:

Edit System.ini with Notepad or Sysedit (Start-Run-Sysedit) and see
if there is a line in the [386Enh] section.
device=symevnt.386
Remove the line if there.

Next, use Regedit.exe and remove any reference to Symevnt.386
Start-Run-Regedit.
Navigate down to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\VxD
Expand VXD, find Symevnt and delete if there.
Restart the computer when finished.

You should be able to achieve the above in safe mode

...Alan

--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

In microsoft.public.win98.gen_discussion, "Moir"
wrote:

Thanks again Gary. I have gone into the registry and deleted the
reference to the symevent.386 but still get the same boot up DOS
message!?

I will re-install the "bloody" application and then try to
uninstall it and your correct that their site does not seem to have
any reference to this "problem" (I have searched).

Thanks.


"Gary S. Terhune" wrote in message
...
No, unfortunately I can't give you manual instructions. I'd always
heard good things about Norton's clean-up tools. I've used them
several times with no ill effect. Unfortunately, it appears as if
their site has made finding these things more difficult. Or maybe
I'm just tired, s.

Seriously, they load *so_much* crap into the Registry and
elsewhere, using various names, that *I* would be hard pressed to
clean up after Norton. Worse yet, "your" versions are so old, now,
that specific Support for then is unavailable (at least, I can't
find it.) The messages you are getting appear to refer more to
Live Update than to the specific programs, and I suspect that that
is where your primary problem is. Live Update for Norton/Symantec
products is installed separately--has it's own uninstaller. All I
can suggest is what little I've found at their website--reinstall
the apps and then try uninstalling again.

I have both of the programs you're speaking of (in my pile of
stuff) and given time, I could come up with some answers, but I'm
just a bit too busy at this time and not really in a place where I
can devote a test installation to it.

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
Thanks Gary for your advice.

The DOS message suggests that the "start" is in either the
System.ini file or the registry. Following your advice I also
checked the Win.ini file and there is nothing in either win or
system.ini files only in the registry.

I am very reluctant to try Symantec/Norton and was thinking that
a "manual" edit would be a better option.

Can you give some precise instruction please?

Thanks


"Gary S. Terhune" wrote in message
...
Go to the Norton site and get whatever version is required of
their own "clean up" utility. Their software is so notoriously
difficult to
uninstall
and
clean
out that they make special apps to do it for you. It's not an
easy chore to accomplish, otherwise. In fact, I'd say it's near
impossible unless you're a true expert.

Also, the actual startup entry you're looking for is, I think,
more likely to be in WIN.INI or SYSTEM.INI (I forget which--the
latter, I think.)

--
Gary S. Terhune
MS MVP for Win9x

"Moir" wrote in message
...
A friend has asked me to "fix" her old Compaq Presario 3000
(about early 90's model I think) that has Win98 o/s.

We have tried uninstalling a number of Symantec/Norton programs
(Norton Utilities and Norton Uninstall Deluxe). Was not able to
uninstall one of these via its own uninstall routine and not
able to fully
uninstall
via
the
Add/Remove program in Control Panel either.

When the computer now boots up we get a DOS message saying that
the computer is looking for Symevnt.386. Hitting the Enter key
allows the computer to complete its boot successfully. After a
"search" in the Registry I have noted a number of entries in
Local Machine\Software\Microsoft\Windows\Current
Version\SharedDLLS
that
refer
to
SYMANTEC (Live Updates etc ) including SYMEVNT.386.

How can I safely delete these entries? I ran MS's RegClean but
that made no difference.
Thanks for any help.