Hi lshsl

During Internet communication there is a protocol used by computers to
transfer data between equipments. This protocol (TCP/IP) uses basically to
ways to identify a remote computer: what we call numeric data (192.168.2.1)
and human readable data such as internet addresses.

The computer by itself cannot understand human readable addresses. In order
to do that your ISP should provide a DNS server. DNS servers are equipments
designed to translate human readable addresses to numeric addresses.

The most obvious fix to your problem is to check the DNS address in your
network configuration (Control Panel Network TCP/IP Properties DNS).
By default Windows assignst the value "Obtain DNS addresses automatically".
This will not always work with all computers. Your ISP provider can give you
the IP addresses used for such purpose.

If you already have this setup, and it is not working, there's a test you can
do to see if your conf files are not corrupted. Go to MS-DOS (Start Run
Command) and type the following instruction:

ping localhost -t

you should see something like:

Pinging (localhost 127.0.0.1)

This means your files are ready for DNS interpretation. If an error ocurrs
then you may need to completelly remove all communication files and setup
your ISP connection again. It's my believing that this problem also does not
allow you to browse the Internet normally. If you are browsing normally and
the problem only resides in the Ping instruction I do not recommend you to re-
install the communication files, if you are not an expert it can give you a
hard time.

If you would like to try and fet this fixed, backup your data and complete
the instructions in the following link.

http://support.microsoft.com/kb/181599/en-us

Good Luck


wrote:
Using win98se and page cannot be displayed. My ISP says that I am connected
and while Ican ping the address say 192..... but when I ping the name, it
give me a message 'unknown host'. Is there a fix for this problem in win98se?
Thanks

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