Thanks. I think I've made some progress. I had to go to the advanced
troubleshooting settings and check "Force Compatibility Mode Disk Access".
With this option, I am able to start normally, except that only my floppy
drive and hard drive work. I get several message boxes saying my antivirus
software files are corrupted and that I need to reinstall the product. As
far as windows installer 2.0 goes, I went back to the office update page and
there was no reference to install the installer, so I guess that part was
successful.

Anyway, this leads me to a new question: Are there any conflicts with
windows installer 2.0 and McAfee VirusScan 4.0.2?

Thanks for your help.

"glee" wrote:

While in Safe Mode, follow the instructions here to do a clean boot, and see if you
can start in normal mode when clean-booting:

How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com?kbid=192926

"CLEAN BOOT -- What it is and why you need it." by MS MVP Gary Terhune
http://grystmill.com/articles/cleanboot.htm
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
http://www.microsoft.com/communities...t/default.mspx


"Alex_hb" wrote in message
...
I tried getting some office updates but was directed to upgrade to windows
installer 2.0. I ran InstMsiA.exe and then restarted when prompted. Now I
can only startup in safe mode. Is there any way to undo this update or fix
the problem? I am running Windows 98 Second Edition. I had also installed
all of the available critical updates from the windows update page without a
problem.