Download and install an unzip utility such as winzip. Use it to unzip the
file into its own folder. The site that provided the download should have a
link to an unzip utility, or you can simply google on it. For instance:
http://www.download.com/3000-2250-10003164.html
http://www.tucows.com/preview/339106.html
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Jeff Richards
MS MVP (Windows - Shell/User)
"Andrew" wrote in message
...
More help please on Help Troubleshooters. I receive an
error message stating that I cannot open the downloaded
workaround to get the Help Troubleshooters working because
the file is not one that Quick Time understands. It is a
Zip File. I don't know what to do.