Hello,

I'm helping a friend with their HP Pavilion 6830 computer running Win. ME.

After a long day we were able to finally get rid of the malware, restore
security program functions, etc. and download all Windows updates & security
updates.

Two problems remain:

The first is in shutdown "hanging", however, I've noted the links you have
given to other posts of that nature and I'll work through them to resolve
that matter.

Secondly, somehow a theme was applied which my friend wants to disable and
have just the basic desktop function. I've been unable to find any way to
change it back to a "normal" Windows desktop. I've tried going through
"Control Panel", "Themes" and regardless of what I do most or all of the
previous theme still remains in effect.

I had hoped to simply disable the theme services through services.msc
however that doesn't function in ME apparently (I'm unfamiliar with ME).

Is there a way to access the OS services and manually disable themes? Or any
other suggestion you might have for accomplishing the same thing?

Thank you for any help at all !

Robert