I've tried using a flash drive in the both of the USB ports and it seems to
work fine for that. But plugging the modem into either of them seems to be
the issue.

Any other suggestions?
Thanks!


"philo" wrote:


"Lori" wrote in message
...
I've just attached a Compaq 56k USB external fax modem to my kids computer
to
allow them internet access, but the modem is not recognized via the USB
port.
I have the install disk for the modem, but it's not recognizing the modem
when i use the setup for this.

Any ideas on what I can do to get this working?


Try another USB device on the port to determine if the port itself is
bad...or if the problem is with the modem