"Lori" wrote in message
...
I've just attached a Compaq 56k USB external fax modem to my kids computer
to
allow them internet access, but the modem is not recognized via the USB
port.
I have the install disk for the modem, but it's not recognizing the modem
when i use the setup for this.

Any ideas on what I can do to get this working?


Try another USB device on the port to determine if the port itself is
bad...or if the problem is with the modem