Thanks for the response. I think I'm building my case (old computer, old
software). I should get her papers tomorrow.
DSG

"Ron Badour" wrote in message
...
:I doubt that the demise of W98 support per se has much bearing on her
issue.
: What may have a bearing is that W98 is an old system and ISPs, hardware
: makers and software developers are starting not to support it simply
: because it is so old and so patched. I suspect that it won't be too long
: before XP is facing the same problems.
:
: --
: Regards
:
:
: Ron Badour, MS MVP for W98
: Tips: http://home.satx.rr.com/badour
: Knowledge Base Info:
: http://support.microsoft.com/default.aspx?pr=kbinfo
:
:
:
: "DSG" wrote in message
: ...
: Yes, that information is being sent over. There is another person who
will
: make the ISP contact, but I seem to be the person who tracks down
: information so they will know what is going on first - they aren't
: familiar
: with troubleshooting. As you noticed, my question referred to whether
this
: might be a common occurrence among Windows 98 users since loss of MS
: support. I'm checking on the support pages for that ISP to see if there
: is
: anything like an announcement. Doesn't look like it, and they still have
: instructions up for Windows 95 and 98 for new dial-up accounts.
:
: Thanks, Ron and Richard.
: DSG
: ...............................
: "Ron Badour" wrote in message
: ...
: : Speculating on partial information is next to useless. Suggest you
: either
: : get the communication or ask her ISP what is happening.
: :
: : --
: : Regards
: :
: :
: : Ron Badour, MS MVP for W98
: : Tips: http://home.satx.rr.com/badour
: : Knowledge Base Info:
: : http://support.microsoft.com/default.aspx?pr=kbinfo
: :
: :
: :
: : "DSG" wrote in message
: : ...
: : Windows 98 User loses ISP subscription July 2006 loss of MS
: support
: :
: : I got a call today from a friend who is looking for guidance.
: : She has just spent three months recovering from an auto accident so
: has
: : been
: : out of circulation for awhile. She has an old computer and has been
: : running
: : Windows 98, mostly for email, and is not knowledgeable about
: computers.
: :
: : During her absence her ISP has received its monthly payments, but
she
: has
: : been given a notice from ISP that is something like this (I haven't
: seen
: : the
: : actual info yet):
: : Windows 98 is no longer supported by Microsoft.
: : Your password (is gone) ? (is no longer valid) ? - not sure how it's
: : worded.
: : And there was a suggestion that she go over to Windows XP.
: :
: : This is what I make of it.
: : (I already know Microsoft no longer supports Windows 98 as of this
: past
: : summer). My supposition is that, since Windows is no longer
: supported,
: : that
: : there are no more security updates; that since the ISP probably has
: : covered
: : itself by security at the server that they aren't interested in
"maybe
: : contaminated" Windows 98 output through their server.
: :
: : I hadn't heard it like this before, but sounds most probable. Does
: some
: : one
: : know, specifically, that this is a common occurrence for Windows 98
: users,
: : since the loss of update support?
: :
: :
: :
: :
:
:
:
: