I doubt that the demise of W98 support per se has much bearing on her issue.
What may have a bearing is that W98 is an old system and ISPs, hardware
makers and software developers are starting not to support it simply
because it is so old and so patched. I suspect that it won't be too long
before XP is facing the same problems.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"DSG" wrote in message
...
Yes, that information is being sent over. There is another person who will
make the ISP contact, but I seem to be the person who tracks down
information so they will know what is going on first - they aren't
familiar
with troubleshooting. As you noticed, my question referred to whether this
might be a common occurrence among Windows 98 users since loss of MS
support. I'm checking on the support pages for that ISP to see if there
is
anything like an announcement. Doesn't look like it, and they still have
instructions up for Windows 95 and 98 for new dial-up accounts.

Thanks, Ron and Richard.
DSG
...............................
"Ron Badour" wrote in message
...
: Speculating on partial information is next to useless. Suggest you
either
: get the communication or ask her ISP what is happening.
:
: --
: Regards
:
:
: Ron Badour, MS MVP for W98
: Tips: http://home.satx.rr.com/badour
: Knowledge Base Info:
: http://support.microsoft.com/default.aspx?pr=kbinfo
:
:
:
: "DSG" wrote in message
: ...
: Windows 98 User loses ISP subscription July 2006 loss of MS
support
:
: I got a call today from a friend who is looking for guidance.
: She has just spent three months recovering from an auto accident so
has
: been
: out of circulation for awhile. She has an old computer and has been
: running
: Windows 98, mostly for email, and is not knowledgeable about
computers.
:
: During her absence her ISP has received its monthly payments, but she
has
: been given a notice from ISP that is something like this (I haven't
seen
: the
: actual info yet):
: Windows 98 is no longer supported by Microsoft.
: Your password (is gone) ? (is no longer valid) ? - not sure how it's
: worded.
: And there was a suggestion that she go over to Windows XP.
:
: This is what I make of it.
: (I already know Microsoft no longer supports Windows 98 as of this
past
: summer). My supposition is that, since Windows is no longer
supported,
: that
: there are no more security updates; that since the ISP probably has
: covered
: itself by security at the server that they aren't interested in "maybe
: contaminated" Windows 98 output through their server.
:
: I hadn't heard it like this before, but sounds most probable. Does
some
: one
: know, specifically, that this is a common occurrence for Windows 98
users,
: since the loss of update support?
:
:
:
: