April 30th 08, 11:04 PM
posted to microsoft.public.windowsme.general,microsoft.public.windowsme.hardware,microsoft.public.windowsme.software
|
|
|
Can't get past splash screen
Mart wrote:
It probably has Norton's System Works 2000 installed - because it
doesn't (work, that is!!)
See - You receive a "Windows could not upgrade the file %1 from %2
%1: %2" error message after you install a new program or update a
program on a computer that is running Windows Millennium Edition.
http://support.microsoft.com/kb/283069/en-us
Read (and print a copy of the Resolutions) and follow the instructions
carefully - and be sure to never let Norton near the PC again. Norton
and WinMe don't mix.
Mart
"John" replyingroup@notemail wrote in message
...
A friend's laptop recently went faulty so he decided, as it's 7
years old, to treat himself to a new one. However, he needs a couple
of things off the old one if at all possible, so he brought it to me.
It boots, completes the POST OK and then shows the Windows ME splash
screen - but gets no further, no matter how long you leave it.
Pressing the "Esc" key to get rid of the splash screen and see
what's going on reveals the following text:
"Please wait while setup updates your config files. This may take a
few minutes".
After about two minutes, it shows:
"Windows could not upgrade the file %1 from %2
%1: %2"
and that message repeats at two minute intervals for as long as you
leave it. Any ideas what's wrong and how to get past it?
Thanks in advance,
John
Wow, that's brilliant. Thanks everyone for your replies, it's much
appreciated.
John
|