Susan, your situation is not serious problem and I have found this thread
interesting. I suspect you, the husband, and the noted "geek" have learned
something useful here.

FYI, both ATI and nVidia now release their video driver set as a "Unified
Driver", which means you DL one huge file, which when run interrogates your
system to determine which video card model is installed, and then loads the
appropriate driver set. For those with broadband, it's a real convenience.
For the dial-up crowd, it's a PITA. Nvidia releases their mainboard driver
set in a similar manner.
Note that it is the video processor chip website that you want to get the
latest driver at, and not necessarily the vendor of the video card. That
vendor may not be doing any driver development, anyway.

FWIW, my seven year old grand daughter now uses an ancient Celeron box for
her simple Win98 "Barbie" and "Bratz" games. It uses an early Intel Extreme
Graphics video system on the mainboard. I upgraded this to a modern 128 MB
nVidia FX 5200 video system, Chaintech, I think, with little problem. The
only twist is that the BIOS permits me to direct the initial boot detection
to the add-in PCI video card, but offers no way to disable the on-board
Intel Extrreme Graphics. So at boot, the Hardware wizard wants to reinstall
the Intel video driver, which she just cancels. This occurs even though I
have disabled the Intel video device in the current Hardware Profile.

One last question, Susan:
So what is your ATI video card? CPU model and speed? Amount of RAM?
Curious minds want to know!
--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm
In Memorium: Alex Nichol
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
Your cooperation is very appreciated.
------
"Susan" wrote in message
...
Mike, I am sorry I did not heed your advice. It sure would have saved me
time and everybody else trying to help me. I thought that I would have to
know model #? of card and that I would not be able to figure out right
drivers by just going to a site. I should have looked further and heeded
your advice.

Susan

"Mike M" wrote in message
...
Geek may have told your husband about www.ati,com but if you check you
will see I also told you this some days ago. :-)

If Dell didn't supply the Radeon card then it isn't rally a surprise
that
they didn't have the drivers. Much better in nearly all cases to go to
the manufacturer's site which is why I mentioned www.ati.com some days
ago.
--
Mike Maltby MS-MVP



Susan wrote:

Everything is now solved! Geek told husband about www.ati.com for
Radeon driver and I downloaded it and went back to the PCI setting.
Don't
know why Dell site did not have driver for Radeon card on it
when I used service tag to search for drivers.