View Single Post
  #4  
Old September 14th 04, 07:44 PM
Brian A.
external usenet poster
 
Posts: n/a
Default

Download/run HijackThis from:
http://majorgeeks.com/downloads31.html

Do not remove anything with it until you get advice on what to remove, HJThis will
list many apps that are needed along with the bad ones. Removing items listed
hap-hazardly without knowing what they are can/will create a royal mess. Read the
quick start here on how to create a log file that can be copied/pasted into a forum
that can provide assistance on removal of unwanted pests.
http://mjc1.com/mirror/hjt/#quick

Then post the logs to an appropriate NG here where they specialize in
spyware/hijacker removal:
http://forums.spywareinfo.com/

http://forum.aumha.org/

--
Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm

"Viking Mail" wrote in message
...
Hi all,

I'm having a problem with a customer's machine. It's running Win98SE /
IE5.5. Initially the machine hung as soon as the desktop appeared and would
go no further. Booting into safe mode and disabling all none-essential items
in msconfig allowed the machine to start Windows, but opening My Computer,
Recycle bin etc caused

Explorer caused an invalid page fault in module unknown at 000:00000001.

The machine then hung and required a reboot. Since the machine doesn't have
it's own antivirus software (yet!) I've pulled the HDD and scanned it in
another machine. A few trojans were found and deleted, but the problem
remained. I've managed to install and run Adaware SE by running its setup
from a command prompt. It found a number of nasties including (from memory)
VX2, and duly removed them, but the problem still persists.

I've booted from a floppy and deleted the history, cookies and temp internet
folders, but that didn't help either.

Any suggestions would be much appreciated!

TIA,

Rob Ashburn.