Mike I did follow the very detailed instructions you gave me in your previous
post. Because on this Computer the CD drive & the floppy disk drive share a
single module bay and furthermore when booted to a Dos prompt or in Safe mode
the Computer will not log the CD drive at all, even when it is installed in
the module bay. That presented me with some difficulty when I tried to follow
the procedure set out in MS KB 265371. The difficulty was probably
surmountable but I did not pursue it further as the alternative MSConfig
method that you described of extracting the files from “a subfolder of
Windows\Options” (actually from Windows\Options\Install\Base2) was straight
forward and was successfully completed.

I have now extracted the 3 system files from the WinME installation disk to
a subfolder which I created in the Windows\System32\Drivers folder. Rebooted
the Computer to a Dos Prompt and copied the files from the subfolder into the
Drivers folder overwriting the existing files.
Sorry to record that the devices are still shown disabled in Device Manager.
The NDIS.VXD.NTKERN.VXD error message is still displayed.

Thanks again for your help.

--
JJ MacA


"Mike M" wrote:

Either:
a) Extract the files to a folder in your windows\system32\drivers folder
when running Win Me and then, as stated in KB265371 that I mentioned
previously, boot (to DOS using a Win Me) startup floppy and move the files
to their correct location using the COPY command at the DOS prompt, or,
b) As also mentioned in KB265371, boot (to DOS) using your startup
disk/floppy and use the Extract command to extract the files from the Win
Me CD.

Once you have replaced these usb controller files see whether your devices
are still disabled in the Device Manager.

If you have any further thoughts on what could be causing this
problem I would be delighted to hear them.

My comments and suggestions remain the same as I when I first posted.
--
Mike Maltby



jj mac jj wrote:

Many thanks Mike for your thoughtful and very detailed response to my
query. I can actually get on line with a dial up connection but it
would take so long to update my antivirus program not to mention the
time required to download the backlog of updates for WinME that I
decided to wait until hopefully I am able to get a broadband
connection. In the meantime I am staying off line.
Mike, on this Computer I am unable to access the CD drive in Safe
Mode. I was therefore unable to extract fresh copies of the files
uhcd.sys, usbhub.sys and usbd.sys from Windows ME installation disk.
I did try copying the files from the CD to a folder on my hard drive,
then going into Safe Mode, and extracting them from there but
somewhere along the line I ran into the protected file issue.
Using the alternative (MSCONFIG) method I was, however, able to
extract these files from folder C:\Windows\Options\install\base2 and
save them in folder C:\Windows\system32\drivers folder overwriting
the existing files in that location. Sorry to report that the
NDIS.VXD.NTKERN.VXD – Code2 error remains.
Under “Netware adapters” in Device Manager the following two problem
items are listed with exclamation marks contained in yellow circles.

Planet WL-3552 Wireless PCMCIA Card &
DM9601 USB to Fast Ethernet Adapter. ( if I could get the wireless
card to work I would be no longer interest in this item)
The device status of each problem item is shown, as before “The
NDIS.VXD.NTKERN.VXD device loader(s) for this device could not load
the device driver. (Code 2)”

(Device usage: Exists in all hardware profiles)

Concentrating on the Planet PCMCIA Card for the moment. The Driver is
shown to be provided by Planet. Date: 5/20/2002 not digitally signed.
However, when I click on Driver File Details these show the provider
to be Microsoft. File Version 4.90.3000. The driver details shown
are as follows:

C:\Windows\System\NDIS.VXD

-C:\Windows\System \vmm32.vxd (ntkern.vxd)
+fvnete.sys (containing 5 files)
| + C:\Windows\ system\VNBT.386 (containing 1 file)

Clicking on the Resources tab I get the message:
“This device isn’t using any resources because it is not currently
enabled or has a problem.

In Device Manager under PCMCIA socket the following items are listed.
There is, however, nothing to indicate any problem with these.

PCMCIA Card Services
Ricoh RL/RB5C478 CardBus Controller
Ricoh RL/RB5C478 CardBus Controller

If you have any further thoughts on what could be causing this
problem I would be delighted to hear them. It is often necessary to
eliminate a number of possibilities before a solution can be found.
Thank you very much for your help