Robert,

I'm sorry for the delay but I'm a volunteer. I answer questions in here in
the spare time available to me between working full time, looking after a
family, working on XP SP2, studying VB .NET and trying to see the sun and
get some fresh air occasionally.

You cannot view a Word document unless you have a Word viewer or Office
installed. Go to the URL below and get the viewer appropriate for your
operating system.

http://office.microsoft.com/search/r...0103311210 33

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Hyperlinks are used to ensure advice remains current
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org/




Robert J Williams wrote:
Sandi,
I don't appear to have received a response to my last
message.

Thanks,

ARJAY
-----Original Message-----
Sandi,
The attachment detail shows :-
Type. Microsoft Word (application/msword)
Encoding. base64

Is this information adequate?

Thanks,
ARJAY

-----Original Message-----
Robert,

A good place to start would be if you could tell us the extension
of the file type you are trying to open.

--
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

"Robert J Williams" wrote in message
...
I have Windows 98 Retail OEM 5/11/98.
Occasionally I can't open an email attachment and get
a "NCompass ActiveX Plug In" screen reading "the viewer
required to display this file is not installed.Re-run the
Microsoft Office Setup program to add the required viewer".
I have not installed Office and don't have the Setup
software.
What installation programme is required to solve this
problem?
ARJAY

.

.