Try searching for and deleting all copies of NORMAL.DOT on your hard drive,
then restart and try Word again.

--
Richard G. Harper [MVP Win9x]
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"John Grene" wrote in message
...
Can not open Word 97. It starts to open and then the
frame will freeze. I have to completely shut down before I
can use the computer again. Need Help!!