"Bill" wrote:

Just recently when trying to launch Office from "New
Office Document" in start menu, nothing happens. Using
CTRLALTDEL the list indicates that the "osa is not
responding". What is OSA and what keeps it from
responding?

This also happened when downloading a pdf file.

OSA is the "Office Startup Assistant" that is supposed to speed up the
launching of Microsoft Office applications.

I consider it to be totally dispensable and always remove it from the
Startup group when I am cleaning up a system.


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."