Not even in Safe Mode?? - (Ctrl or F8 or Shift key(s) at bootup)
You don't give error reports? symptoms? conditions? etc.?

OK - assuming that no matter what you try, you still can't get into Safe
Mode, then the following assumes that you hadn't picked up a virus - you may
first need to check using a DOS virus checker e.g from www.f-prot.com

Boot using the WinMe Startup (floppy) Disk and choose 4) Minimal Boot.
At the A:\ prompt, type "scanreg /restore" (no quotes and note the space
between the g and /) then press Enter.
Follow the screen prompts and when asked, select the last 'good' date before
the problem started, when PC ran OK, continuing with the instructions.

Don't forget to remove the floppy disk BEFORE you tell the machine to
reboot.

Hopefully, this method may get your pc running again.

Mart



"Lynn" wrote in message
...
Not even in safemode.
Did boot to Norton emergency disk. Says no viruses.
Can get to DOS but forget how to get back to Windows (and
not sure it would even work if did)
Error messages include:
OE:0187:BFF8E64B
some mention:
kernal32.dll
msgsrv32

Any suggestions on what to try next?
Thanks