Many thanks for all the inputs. As for me I have to say that I have no Nav
installed. I am using the free edition of AVG which for itself causes the
error as follows: C:\window\applicationData\AVG 7\log folder contains
incorrect info about 'emc.log'. something about the size being different than
what is recorded. At any rate regarding the KB891711.EXE I simply rolled back
the restor point. Although the said file is still in the add/remove programs
and also in the startup folder and checked which I unchecked. So, what does
this mean? the patch has created restore point but after choosing it
successfully the file still remains :-). I am baffled. Once again I have no
Nav.

"Justin Thyme" wrote:


Dang! You've described the problem I'm having to a Tee. Doesn't shut
down
properly, Ctrl-Alt-Delete doesn't respond, screen goes black with no "It
is
safe to shut down..." and all kinds of difficulty getting the computer
running again. I'm beginning to think this patch was a serious mistake.

Ken Bland


If you would, please, un-check KB891711 from the startup list of programs
and see if shutdown and restart work any better. It made all the difference
in the world to me.

Ken Bland