Well I thought I would add my problems too which appear to be somewhat
different from thos eperienced by others. After downloading the critical
updates (both of the below) together with a couple of updates for media
player and one for IE6, I too have had horrendous problems. Starting with an
inability to close down (hung on blank screen before the "It is now safe..."
message while trying to restart after the updates to not being able to boot
up for everal tries). After starting windows, the PC started to freeze after
a few minutes. Alt+contrl+del did nothing. Nothing moved and no response to
anything so had to pull the plug. Trying to copy files to my (large) USB
disc had the same problem - everything froze. I first ran in selective start
up and managed to stop it loading and windows loaded - unchecked it in
msconfig startup and that allowed me to get the pc running at least. I
uninstalled the KB891711 via control panel (no response, it just disappeared
from the list) but the pC still kept freezing and still having the same
problems tranferring from drive to drive. After several restarts it seems to
be stable again but we will see. It also deleted all my restore points bar
one (Aug 2004 for some reason - I haven't figured out why it left that one).
The point is, I haven't and never have had any of Norton's products on the PC
(even on free trial) - I use TrendMicro as a virus scanner. It also froze the
PC during an AdAware scan (I presume that was the cause - never had these
problems before).
All in all very confusing and worrying. Not much point having the protection
if the PC doesn't work!That's all I can think of for now, I have been trying
to sort this since I downloaded the thing last night.
Hillneerg

"TomV" wrote:

Restore points were created for both KB888113 and KB891711 when I
applied the updates using Windows Update. I've had no problems since
installing the patches on the 9th.

heirloom wrote:
Thanks go to Jack, Mike and Norman for the input. Norman and Jack for
ruling out NAV and Mike for the continued support. Odd that an SR point is
set for some and not others. It would be interesting to see if the lack of
an SR point is common to those with the problems...
Heirloom, old and still hesitant