You most likely need to overinstall Internet Explorer, as we have mentioned, if
scanreg/restore did not help. You have been unable to do so using any method. Get
another CD drive that is not broken, and over-install your version of IE from a
CD...either from an AOL or magazine CD, or order a CD he
http://on-disk.com/product_info.php/products_id/46

Otherwise, pay $35....I would be very interested to see how they tell you to fix it,
without formatting and reinstalling clean.
--
Glen Ventura, MS MVP Shell/User, A+
~ In memory of our friend, MVP Alex Nichol ~
http://aumha.org/alex.htm
http://dts-l.org/goodpost.htm


"tgregg99" wrote in message
news
All ...

I've tried everything you've asked to do. I've been patient. Yet, I still
have no Windows98 desktop/icons upon booting. And, yes, my CD drive does not
work -- it's broken. Is there any hope to restore my Windows98 desktop/icons?

If you have no other recommendations, then I will call MS tech support and
spend the $35 with the understanding I will get it refunded if tech support
is not able to resolve my problem, is that correct?

Thank you!

Terry

"PCR" wrote:

Too bad. You cannot do that article then, w/o .cab's on the hard drive
or an Installation CD. You must get your CD working & try what Glee
suggests. Don't you get those AOL CD's in the mail every other day?


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"tgregg99" wrote in message
...
| i went to DOS prompt, and I entered 'DIR C:\Win98*.cab /s /a /p' ....
and
| after a few minutes of processing, I got the following message:
'Directory
| of C:\ File Not Found 57,864,192 bytes free'
|
| "PCR" wrote:
|
| At a DOS prompt, try...
|
| DIR C:\Win98*.cab /s /a /p (That's *-dot-cab)
|
| If you have 55 of them, then the folder that contains them could be
used
| per the following article...
|
| This appears to recover IE/Explorer piecemeal, if the over-install
will
| never work...
|
http://support.microsoft.com/default...11&Product=w98
| Invalid Page Fault in Module Explorer.exe
| (296211) - After you upgrade your Juno software, or download and
install
| Juno Web, you receive an error message similar to the following:
| Explorer.exe caused an invalid page fault in explorer.exe at 0157F:
| 00401F31
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "tgregg99" wrote in message
| ...
| | You are correct - my mistake - it IS 'iexplore.exe' (not
| 'explorer.exe') in
| | my c:\progra~1\intern~2. that said, i could not open it by either
| double
| | clicking the icon next to the program name or by using Run.
| |
| | I verified via using DOS command that you sent me -- 'C:\DIR /s
/a
| | C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the exact
| file size
| | as you stated .. 180,224. btw, i tried the extract commands you
sent
| and
| | nothing happened, as i got 'File not found' or nothing happened or
| 'Error:
| | Cannot open file' .. i checked my strings very carefully each time
and
| | repeated but got the same messages.
| |
| | your instructions, C:\Program Files\WindowsUpdte folder tree
does
| NOT
| | exist on my c: drive directory. I DO have C:\Windows .. but NO
| | C:\Windows\Windows Update Setup Files folder tree.
| | I looked under C:\Windows and I still could not find
'ie6setup.exe'
| ....
| | So... I searched my C: drive folders and I DID find 'ie6setup.exe'
| file in
| | 'C:\mydown~1' .. but I could NOT open it either by double clicking
the
| icon
| | or via using the Run prompt. When i clicked the icon, i got an
error
| message
| | "Extracting file failed. It is likely caused by low memory or
| corrupted
| | Cabinet file.' I checked my memory via DOS command and it
appeared to
| be
| | normal. I also checked the 'Properties' or the 'ie6setup.exe'
file
| and it
| | was '6.00.2800.1106 .. 490,608 bytes.
| |
| | I tried your option uninstalling IE6 by entering in the Run
| prompt:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to "Restore
the
| previous
| | Windows configuration" on the resultant menu that was displayed
was
| grayed
| | out/disabled.
| |
| | And I tried the IE6 repair command you sent again but nothing
happened
| when
| | i selected the "Repair IE Explorer" (my words, not sure exact
words).
| When I
| | tried 'Add a Component' I got an error message "Cannot find
Windows
| Update
| | Setup Files on this computer. Please choose Windows Update under
your
| IE
| | Tools menu to add components to IE.' Of course, I cannot do this
as I
| cannot
| | get an icon on desktop or launch 'ie6setup.exe' as noted above. I
| believe
| | there was a 3rd option but it was grayed out/disabled.
| |
| | So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe' files
....
| but I
| | still have no desktop/icons upon re-booting Windows98. I tried
| replacing
| | 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but still
| nothing.
| | And i tried again via DOS to scanreg /restrore and selecting the
last
| | registry on the list (it always specifies 'Started' and is a date
| right
| | before my problem occurred) but again no desktop/icons upon
re-booting
| | Windows98.
| |
| | I hope this helps you .. help me. I am trying to avoid calling
and
| paying
| | the $35 but will if I absolutely have to. I am currently
unemployed
| so your
| | online support really helps me out right now. Thank you.
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Please make sure you are telling us the right names of the files
you
| are referring
| | to. There is no "explorer.exe" in the location
| "c:\progra~1\intern~2".....the file
| | there would be iexplore.exe, and there may be also an
| "ie6setup.exe". Post back
| | with the correct information please.
| |
| | The instructions given were to find "ie6setup.exe" and run it if
| found, choosing
| | Minimal-Custom and selecting the items already in bold print.
Did
| you find
| | "ie6setup.exe" in the location "c:\progra~1\intern~2" or any of
its
| sub-folders?
| | You can also look for it in the C:\Program Files\WindowsUpdate
| folder tree, or the
| | C:\Windows\Windows Update Setup Files folder tree......I forget
| which it may be in,
| | as I usually install IE from CD rather than from a download. In
| fact, if you cannot
| | find the setup file in any of those locations, you may have IE6
SP1
| on a CD
| | somewhere, as it often is included on CD's in magazines.
| |
| | Another option is to uninstall IE6 by pasting the following line
| into the Run
| | dialog:
| | RUNDLL32 SETUPWBV.DLL,IE6Maintenance
| | and choosing the option to "Restore the previous Windows
| configuration" from the
| | menu that appears. After that, install IE6 either from a CD or
from
| download,
| | assuming that this allows you to boot normally again.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| | http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99" wrote in message
| | ...
| | Gary/Glen ... here's what I've done since last communication:
| |
| | 1. I booted up, went to Command Prompt Only and entered 'edit
| | c:\windows\system.ini' then changed 'Shell=Progman.exe' to
| | 'Shell=Winfile.exe' as you suggested, then I saved and exited
and
| re-booted.
| |
| | 2. This time the File Manager window was displayed with
directory
| of
| | folders and files. I then tried the IE6 repair command by
| entering the
| | command you sent me for IE6 in the Run prompt. A pop up was
| displayed asking
| | me to Repair IE or Add a Component. I tried both. When i
| selected Repair
| | IE, nothing happened. When I selected Add a Component, I got
an
| error
| | message saying I needed to go to a Windows menu I did not see.
So
| I rebooted
| | again.
| |
| | 3. I replaced the 'Shell=Winfile.exe' back to
| 'Shell='Progman.exe' and
| | rebooted. This time I noticed I did not get the subject error
| message and
| | the 'Program Manager - Accessories' window was displayed
(which
| did not
| | display the first time i changed the shell to 'Progman.exe'
| earlier and
| | rebooted). So I went to c:\progra~1\intern~2\explorer.exe and
| tried to
| | launch the explorer.exe program -- i was able to double click
on
| it, and when
| | i did, the hourglass was displayed for a short time appearing
to
| be
| | processing something, but nothing happened, and i tried to
launch
| it from the
| | Run command promt on same window -- but again, nothing
happened.
| when i
| | clicked the setup file, nothing happened at all. But I
checked
| the
| | Properties of the 'Explorer.exe' file and it specified version
| 6.00.2800.1106
| | .. 94,208 bytes, last changed 8/11/03. I turned off the pc.
| |
| | So while it "appears" I have all my standard Windows programs
in
| the c:
| | directory on the Program Manager - Accessories window, I still
| have no
| | desktop icons and no programs are launching.
| |
| | Thoughts?
| |
| | p.s. I realize you may not be able to call me, but in the
event
| that you
| | can, my number is 404-329-0959. I'll be leaving the library
| within the hour
| | to go home. I'll check my email up until that time. And I'll
| check back to
| | this thread tomorrow morning if I don't hear from you
beforehand.
| |
| | Thanks for your continued support!!!!
| |
| |
| | "glee" wrote:
| |
| | Thanks Gary....I am at work (on lunch right now), and can't
get
| back to this
| | thread
| | for a few hours.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| | http://aumha.org/alex.htm
| | http://dts-l.org/goodpost.htm
| |
| | "Gary S. Terhune" wrote in message
| | ...
| | Again, be very careful not to do anything more than run IE
| Repair using
| | Winfile.exe for a Shell. Long filenames can easily be
messed
| up. Also,
| | if IE Repair doesn't fix the problem (after re-editing
| System.ini back
| | to using Explorer.exe for a Shell) then the next step is
to
| | force-reinstall IE. You do this by again switching to
| Shell=Winfile.exe
| | and then finding Setup.exe in the Internet Explorer folder
| (usually
| | C:\Program Files\Internet Explorer) and running it. Choose
| "Add
| | Components" (or "Minimal or Custom Installation" if that's
the
| option
| | that offers itself.) Then put a check mark for every item
that
| is bolded
| | (already installed) and continue. If you haven't
previously
| deleted the
| | setup files (usually in C:\Windows Updates Setup Files")
then
| this will
| | probably be a smooth operation. If you don't have the
| installation files
| | on hand, it will be necessary to connect to the internet
to
| download
| | them, and that can be problematic, depending on your
system.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote in
| message
| | news | | Gary,
| |
| | I'm at the library and about to leave for home, where
I'll
| follow your
| | recommendation. I won't give up. I'm very methodical,
and
| I take
| | great care
| | in following the procedures (i'm a project manager and
| technical
| | writer :-)
| | .. anyways, I'll follow up with you later this afternoon
| with my
| | results.
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | Try Shell=Winfile.exe, as suggested.
| |
| | And don't give up. We're giving you answers
step-by-step,
| and when
| | one
| | thing doesn't work, that tends to provide hints as to
what
| to do
| | next.
| | IOW, just because some suggestion doesn't bear
immediate
| fruit,
| | doesn't
| | mean it didn't need to be done.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99" wrote
in
| message
| |
...
| | Gary,
| |
| | I did change 'Shell=Explorer.exe' to
'Shell=Progman.exe'
| but upon
| | re-booting, the following error was displayed:
| |
| | 'Error loading Program.exe. You must reinstall
| Windows.'
| |
| | so, what can i do now?
| |
| | Thanks!!!
| | Terry
| |
| |
| | "Gary S. Terhune" wrote:
| |
| | As explained in the references Glen gave you
earlier,
| you use
| | the
| | Command Prompt Only boot to edit System.ini and
change
| the
| | "Shell=Explorer.exe" line to:
| |
| | Shell=Progman.exe
| |
| | Then restart and you will possibly be able to boot
to
| Windows
| | without
| | having to load Explorer.exe. From there, you run t
he
| IE Repair
| | or
| | reinstall IE as needed. If Shell=progman.exe
doesn't
| work, try
| | Shell=Winfile.exe. But be very careful when using
| these modes,
| | and
| | only
| | use them to perform these limited tasks, as they
can
| mess up the
| | file
| | system if you do certain things, particularly
| Copy/Paste/Move
| | operations. When the IE Repair or reinstallation
are
| completed,
| | re-edit
| | System.ini to restore normal Shell to
Explorer.exe.
| |
| | --
| | Gary S. Terhune
| | MS MVP Shell/User
| | http://www.grystmill.com/articles/cleanboot.htm
| | http://www.grystmill.com/articles/security.htm
| |
| | "tgregg99"
wrote
| in message
| |
| ...
| | Glen,
| |
| | Thanks. I had no luck by trying to restore the
most
| recent
| | registry
| | backups
| | -- i tried every one listed, which went back a
coupe
| days
| | before
| | my
| | problem
| | -- still, this didn't work.
| |
| | I'm confused about ...
| |
| | Following that, use the info mentioned in the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | .. the IE repair tool instructions assumed i
could
| click
| | Start ..
| | Run
| | ....
| | but I can't. so I can only get to a command
prompt
| and use
| | DOS
| | .... so
| | how do
| | i reinstall IE from the DOS command prompt?
| |
| | Thanks .. looking forward to your
| answer!!!!!!!!!!!!!1
| | Terry
| |
| | "glee" wrote:
| |
| | Each time you use a different .cab file backup
in
| scanreg
| | /restore,
| | you are
| | replacing the Registry with the one using that
| dat, and
| | "going
| | back"
| | to that date as
| | far as the Registry is concerned. So, if none
of
| the
| | restores
| | helped the problem,
| | you should go back and restore the most recent
| backup prior
| | to
| | when
| | you began the
| | restoring experiment (Of course, if you onlty
went
| back a
| | couple
| | of
| | days, there
| | should not be much difference other than the
| entries for the
| | updates
| | you did).
| |
| | Following that, use the info mentioned in the
link
| I gave
| | you to
| | reinstall IE, but
| | instead of progman.exe, use winfile.exe.
| |
| | Post back with your results.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | ~ In memory of our friend, MVP Alex Nichol ~
| |
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"

| wrote in
| | message
| |
| ...
| | Glee ...
| |
| | I tried using DOS command 'scanreg /restore'
and
| selecting
| | the
| | backup
| | (rb###.cab files) -- i tried each one,
rebooting
| each
| | time,
| | but
| | that didn't
| | work. I also used the DOS command to 'edit
the
| | c:\windows\system.ini' file
| | and replaced 'explorer.exe' with
'progman.exe'
| where you
| | told
| | me,
| | then saved
| | and rebooted, then got an error that
| 'progman.exe could
| | not be
| | found, must
| | reinstall windows' or something to that
effect.
| |
| | One other thing i forgot to mention. I
| downloaded Windows
| | updates
| | to my pc,
| | the night before my Windows crashed. One or
two
| of the
| | updates
| | were for IE6.
| |
| | Any other suggestions? Thank you for
helping me
| with
| | this!!!!
| |
| | Terry
| |
| | "glee" wrote:
| |
| | Before trying the procedure mentioned in
my
| first reply,
| | you
| | may
| | want to try
| | this
| | first:
| | Boot to DOS Mode by accessing the boot
menu at
| startup
| | and
| | selecting Command
| | Prompt
| | Only (you get to the boot menu the same
way
| you get to
| | it
| | when
| | you selected Safe
| | Mode).
| | At the DOS Prompt, type:
| | scanreg /restore
| | and press Enter.
| | Select one of the backups (rb###.cab
files)
| dated JUST
| | prior
| | to
| | when the problem
| | occurred.
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "glee" wrote in
| message
| |
| ...
| | Follow the procedures he
| | Recovering From a Failed Internet
Explorer
| Upgrade in
| | Windows
| | 98:
| |
| |
| |
| |
| |
| |
| |
| |
|

http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html
| | or
| | http://tinyurl.com/r5ba
| |
| | Especially this section at the end:
| |
| | "If you still have boot problems after
you
| reboot, you
| | should
| | use the command
| | prompt
| | to edit the c:\windows\system.ini file.
On
| the command
| | line
| | type edit
| | c:\windows\system.ini.
| |
| | "Once it is open, change the line
| shell=explorer.exe
| | to
| | shell=progman.exe.
| | What
| | you
| | are doing here is changing the default
shell
| (that is
| | having
| | problems) from
| | the
| | Windows Explorer to the old Windows
Program
| Manager
| | shell.
| |
| | "Reboot Windows. It should now
successfully
| boot with
| | no
| | errors into an empty
| | Program Manager shell. Use the File |
Run |
| Browse
| | drop
| | down
| | menu selection to
| | browse to c:\program files\internet
explorer
| and
| | launch
| | ie5setup.exe or
| | ie6setup.exe
| | (depending on what is there). Do a
custom
| install and
| | check
| | all the Bold faced
| | options. When the setup program alerts
you
| that these
| | files
| | are already
| | installed,
| | tell it to reinstall all of the files.
| |
| | "When the Internet Explorer Setup
program is
| done and
| | reboots,
| | hit the F8 key
| | to
| | bring up a Boot Menu. Choose Command
Prompt
| and boot
| | to
| | the
| | command prompt.
| | Once
| | there, type edit c:\windows\system.ini
and,
| once it is
| | open,
| | change the line
| | shell=progman.exe back to
| shell=explorer.exe. Save and
| | exit
| | the file. You have
| | now
| | set the shell back to the original
value."
| | --
| | Glen Ventura, MS MVP Shell/User, A+
| | http://dts-l.org/goodpost.htm
| |
| |
| | "tgregg99"
| wrote
| | in
| | message
| |
| | news | | Can someone please help me resolve my
| problem? Upon
| | starting MS Windows 98,
| | I see the MS Windows screen then it
| appears to start
| | loading
| | programs as
| | usual, then i get the above ERROR
message.
| I then
| | restarted
| | via SAFE mode,
| | but there were no desktop icons. Upon
| checking
| | Program
| | Manager, I only see
| | 'Runapp' and no other programs listed.
I
| checked my
| | memory
| | via DOS prompt,
| | and everything looks normal (but I
really
| am not a
| | DOS
| | user,
| | so I'm limited
| | in my ability to use DOS commands). I
| restarted
| | again
| | and
| | tried step by
| | step
| | confirmation, but again, I only get
the
| above ERROR
| | message.
| |
| | I don't have the CD - or - the
diskettes
| for loading
| | MS
| | Windows 98. Is
| | there a way to restore my MS Windows
98
| otherwise?
| |
| | I appreciate your time and help very
much
| ... thank
| | you!!!
| |
| | Terry
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
|
|
|