brad wrote:
Hi,

Well, that's different. Do you know the make/model of

your PC or even

better the motherboard itself? Post them here if you have

them. You can

disable the device in Device Manager by checking

the "disable in this

hardware profile" box and unchecking the "exists in all

hardware

profiles" box for now, even though it's not the same as

disabling it in

BIOS.



Okay, I did what you suggested and now in the device
manager it has a yellow question mark with a red x which
is what I am guessing is supposed to happen.

As far as the PC goes it is a Compaq 5736 with what I can
only assume is a Compaq manufactured motherboard with VIA
chipset. This PC has not been the easiest to fix and get
fully running probably becuase of its age.
Thanks again

mm
.

Hi,

Oh, a Compaq. That explains everything.

They list 3 different versions at Compaq's site; one with a Celeron CPU,
one with an AMD and one with a Pentium 3. Only the Pentium 3 shows a
jumper for the on-board audio, so if your model has a Pentium 3 CPU,
there's a jumper you ned to set to disable the on-board audio.

This URL has a drawing of it:
http://www.compaq.com/athome/support...00/sbwtut.html

If it's not a P3, you'll need to post back with the serial number, which
should be located on the back or in front under the drive cover.

And yes, the Device manager should show as it does right now. After you
set the jumper, assuming you have one to set, boot into safe mode and go
to device manager and remove the device if it's still there. Reboot
again and it should be gone.

Please make sure you unplug the computer before messing with the
internals. If you need more help with what to do with the jumper, just
post back.

mm