Ingeborg wrote:
Alan Raskin wrote in
:


I am experiencing a curious problem trying to run the security
application that came with a new USB 2.0 flash drive from Kingston
(DataTraveler Elite, 1GB, 24/14 MBps). Even though the drive is
supposed to work with Win98SE and even though someone from their
technical support says that it works fine on their system, the
application keeps exiting after telling me that it "doesn't support
this version of Windows".

After an email dialogue with their support, I began to suspect that
the Windows Security Update CD from last February had messed things up
by updating the version from 4.10.2222A (Win98SE) to 4.10.2222B
(Win98SE Security Update). However, updating the subversion number
stored in the registry from "B" to "A" (see below) didn't solve the
problem, as I get the same error message.

Kingston support has already suggested that I return the drive, so I
don't anticipate that they will provide any further details regarding
exactly what the security application is looking at when it decides
that I am not running Win98SE. So...I'd like to request that people
running Win98SE, both with and without the Security Update CD
installed, send me information regarding their version of Windows,
especially where it differs from mine; my information is as follows:

...



You can use Regmon from www.sysinternals.com to see which registry keys
are read by the program.

I just tried that. The only registry key it's accessing is the
SubVersionNumber one, but the program exits with an "error" regardless
of whether it reads the value "B" or "A".

*sigh*

Thanks for the reminder re SysInternals.

- Alan