Why? From my pepvious post:

possibly because at some time the system was not immediately rebooted
following a state change (switching SR either off or on). In your case
snip
perhaps due to your having malware from Norton installed on your
PC.

As for your query. My original post explains what you need to do and how to do
it. Start at the beginning and continue to the end. :-)
--
Mike Maltby MS-MVP



erin wrote:

What is wierd is that I try to go thru the troubleshooting
and disable system restore is already checked (if its
checked, why is it throwing data into the file anyway?).
I go the other way and enable it, and then reboot. When I
do that and come back in, the disable box is checked. I
did this twice and both times the box was checked upon re-
entry. Its like the computer will not let me change this
setting. When I go into the area to adjust the amount of
space devoted to restore, it is grayed out (I assume since
the computer will not let me enable system restore).
I know that I have never messed with this before in the
past. Can the temp file just be deleted (this is where
36gb resides)?
Thanks for the time.