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Old November 1st 05, 04:02 AM
nonewbie
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Default Any Tapi/Dun/Modem Experts Question

Ok, thanks, please see below for final question, not sure about
your instructions. snip as per newserver complaining.




We used a Dell version downloaded from their site. Didn't have
anything that came with the machine, no install disk.
Let me emphasize that IIRC, your symptoms are virtually identical
to those we received. Your mention of the the inf file names
jogged my memory--those were the ones involved--I printed them
out at one point. I did manually clean the registry, but I don't
recall if that was actually necessary in the final phases of our
efforts, I think not, since the second time, a year later, was
much simpler.

If you have already uninstalled the enumerator (which appears
in Add/Remove as something like Conexant MDP3880 W {and may
even say modem, but it's the enumerator}) as well as the
modem itself (glee discussed all this, I think) and when you
try again, you *don't* get something like 'PCI HSF Modem
Enumerator' installed first and then the modem itself, but
some unknown PCI device, *or*, in spite of the succession of
2 installation steps in which you gave it specific file
locations for the setup files, and you still didn't get the
modem to operate, you might try the following.


see reply to Franc. deleted all registry entries related to
this particular modem after again removing it from control
panel-enumerator would not remove from add/remove until I went
through the registry. also removed(renamed) all driver files
installed by previous installs from win/sys/dir and their
corresponding entries in the registry.Now each windows boot
gives: building driver base, insert modem install disk, to
which I reply cancel since I don't have the original disk and
am not sure which of three same modem driver packages to try
next. Windows added 3 registry keys on reboot-
/services/class/hcfmodem/ empty and control/asd/root/modem/0000
and enum/root/unknown/0000/mpd3880 pci modem enumerator


the enum/root/unknown/... key is the result of Win trying to find
the setup (inf) files in the \INF folder, and not succeeding.


ok, another clue.


These new registry entries are different than what was there
before, so I am hopeful I am not being led up the primose path
again and that if I now give it the driver file directory it is
asking for all will go well, but not holding my breath.



After uninstalling both the enumerator and the modem that had
installed incorrectly, go to the folder into which you
extracted the package. There will probably be four .INF
files. You will need only two of them, and which two depends
upon the explicit model (I can't tell you). One installs the
enumerator, and the other the modem.


Dell says to feed windows the brdg4034.inf the other is mdmp4034.inf
I guess brdg must be short for bridge.



These suggestions were based upon the generic Conexant package,
which was the only thing I still had in my backup files, but,
though we tried them at some point, was not the package we used.

As I said, you jogged my memory on the matter.
But if you unzip the Dell package, you should have those infs you
mentioned in a folder you specify, and when the 'found hardware'
box comes up, when you're asked for a disk or location, just
cancel it out. IIRC, it may *still* install something, I don't
recall which, logically the modem without the enumerator, but
once the machine is finished booting, you can uninstall that--but
don't reboot. Then, go to that folder where you unzipped the
package. (I'm flying in a fog here with no instruments--it was
too long ago) I don't recall if there is a 'start.exe', or an
'install.exe' routine in the package that reads the infs and
everything, but there might be. If so, execute that. If not
execute the inf (probably the 'bridge' one, but I don't recall
this) using the right-click menu. Again, this is all so hazy in
my memory that I can't promise any accuracy in any of it. One
doesn't know whether to bow to Redmond, Texas, or Mexico, where
the Conexant chip is made.


I guess the substance of what you are saying is install the
enumerator BEFORE installing the modem? So you are saying to run
setup.exe(from the driver package) BEFORE telling windows where to
find the inf files? Windows does not install anything if you click
cancel when it asks for the diskette-it only modifies the registry
as per the two entries I mentioned above. I believe the file is
the brdg4034.inf is the one to feed windows went it asks for the
diskette. The setup.exe is the one that makes the enumerator popup
into the add/remove section of windows. The brdg4034.inf file is the
one dell says to give windows when it asks for the location of the
driver files.

Thanks for you help.

Once again, best of luck, and hope this helps rather than
hinders!

Thanks for your help. If it is possible to get it running I will,
then on to buying new modem.


Joe