can't start win98
When starting in normal mode, we get a "This program has performed an
illegal operation" and details says "explorer cause an invalid page fault in module explorer.exe at 0167:00401f31" error. The KB says that's because explorer.exe is in the root of c:. Not so on this Dell laptop. Also, cannot start in safe mode either; get the same error. It's Windows 98 2nd ed. How to fix? -- Bill |
There is more than just that article in the KB including this one which
could be a likely candidate: http://support.microsoft.com/?kbid=302756 SEARCHING FOR INFORMATION: Microsoft maintains a knowledge base of articles on various subjects he http://support.microsoft.com/default.aspx?pr=kbinfo When you define a search, do it on all products initially. If you get too many results, you can cut back on the number of results by searching on a particular product. The trick to finding information is to provide enough details so you get what you want but not use so few details that the amount of articles are staggering. And, if you use too many details, you might miss what you are looking for. Only experience in conducting searches will tell you how many details is just right. Often you can find what you need by enclosing an error message in quote marks; however, be careful not to include too much. For example, here is an error message: IEXPLORE caused an invalid page fault in module KERNEL32.DLL at 0137:bff798fb. If you search on this error message with it enclosed in quotes, the message will have to appear verbatim in the KB article in order to get a hit. Quite often the KB article will list the article like this: IEXPLORE caused an invalid page fault in module KERNEL32.DLL at memory address. If you use the entire message within quotes, you will not get a hit because "0137:bff798fb" in the search criteria will not match "memory address" listed in the article. So, in this instance, your search criteria including quote marks would be: "IEXPLORE caused an invalid page fault in module KERNEL32.DLL" You can use this same technique to search the Google search engine archives http://groups.google.com/groups. Include the info within quotes and you might get a little better info if outside the quotes, you include: MVP -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Bill H." wrote in message ... When starting in normal mode, we get a "This program has performed an illegal operation" and details says "explorer cause an invalid page fault in module explorer.exe at 0167:00401f31" error. The KB says that's because explorer.exe is in the root of c:. Not so on this Dell laptop. Also, cannot start in safe mode either; get the same error. It's Windows 98 2nd ed. How to fix? -- Bill |
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