invalid page fault in kernel32.dll when starting program
 

Hey, I'm working on a PC for a dental office, and when I
start this database program called "dentrix" on this
particular PC, it starts fine and everything, but when I
click on a button that is used to open another executable
(dentrix image) that is like a plug-in for this
application, I get an invalid page fault error.

This is the first time I've worked on a PC for this
office, and this program, and its driving me nuts. I've
completely formatted and reinstalled windws 98se and
apps, and still get the same problem. I've swapped out
the memory. I originally thought it was because of the
video driver because this denimg program uses a video
capture card to capture pictures, but I've downloaded the
appropriate drivers and everything for this ATI AIW 128
to work with video for windows and stuff so it should
work. Here's the complete text of the error message:

DENIMG caused an invalid page fault in
module KERNEL32.DLL at 0177:bff76840.
Registers:
EAX=007401d0 CS=0177 EIP=bff76840 EFLGS=00010246
EBX=007401d0 SS=017f ESP=00740000 EBP=00740014
ECX=00740098 DS=017f ESI=81682a50 FS=401f
EDX=bff76855 ES=017f EDI=007400c0 GS=0000
Bytes at CS:EIP:
ff 75 0c ff 75 08 ff 55 18 83 c4 10 64 8f 05 00
Stack dump:
007400dc 00740098 007401d0 bff76855 007401d0 007400a8
bff87fe9 007400c0 007401d0 007400dc 00740098 bff76855
00740288 81682a50 0083f5f4 00000000


thanks for any help,

Will

invalid page fault in kernel32.dll when starting program
 

Since it happens only with this one application then the problem is likely
to be with that program rather than with Windows. Have you checked out the
manufacturer's support site?
http://www.dentrix.com/Support/FAQs/
--
Jeff Richards
MS MVP (DTS)
"Will S." wrote in message
...
Hey, I'm working on a PC for a dental office, and when I
start this database program called "dentrix" on this
particular PC, it starts fine and everything, but when I
click on a button that is used to open another executable
(dentrix image) that is like a plug-in for this
application, I get an invalid page fault error.

This is the first time I've worked on a PC for this
office, and this program, and its driving me nuts. I've
completely formatted and reinstalled windws 98se and
apps, and still get the same problem. I've swapped out
the memory. I originally thought it was because of the
video driver because this denimg program uses a video
capture card to capture pictures, but I've downloaded the
appropriate drivers and everything for this ATI AIW 128
to work with video for windows and stuff so it should
work. Here's the complete text of the error message:

DENIMG caused an invalid page fault in
module KERNEL32.DLL at 0177:bff76840.
Registers:
EAX=007401d0 CS=0177 EIP=bff76840 EFLGS=00010246
EBX=007401d0 SS=017f ESP=00740000 EBP=00740014
ECX=00740098 DS=017f ESI=81682a50 FS=401f
EDX=bff76855 ES=017f EDI=007400c0 GS=0000
Bytes at CS:EIP:
ff 75 0c ff 75 08 ff 55 18 83 c4 10 64 8f 05 00
Stack dump:
007400dc 00740098 007401d0 bff76855 007401d0 007400a8
bff87fe9 007400c0 007401d0 007400dc 00740098 bff76855
00740288 81682a50 0083f5f4 00000000


thanks for any help,

Will

invalid page fault in kernel32.dll when starting program
 

yes I checked on there, but the info avialable to the
public is very limited, you need a support contract/login
to access the rest and I dont have one.



-----Original Message-----
Since it happens only with this one application then the
problem is likely
to be with that program rather than with Windows. Have
you checked out the
manufacturer's support site?
http://www.dentrix.com/Support/FAQs/
--
Jeff Richards
MS MVP (DTS)
"Will S." wrote in message
...
Hey, I'm working on a PC for a dental office, and when
I
start this database program called "dentrix" on this
particular PC, it starts fine and everything, but when
I
click on a button that is used to open another
executable
(dentrix image) that is like a plug-in for this
application, I get an invalid page fault error.

This is the first time I've worked on a PC for this
office, and this program, and its driving me nuts. I've
completely formatted and reinstalled windws 98se and
apps, and still get the same problem. I've swapped out
the memory. I originally thought it was because of the
video driver because this denimg program uses a video
capture card to capture pictures, but I've downloaded
the
appropriate drivers and everything for this ATI AIW 128
to work with video for windows and stuff so it should
work. Here's the complete text of the error message:

DENIMG caused an invalid page fault in
module KERNEL32.DLL at 0177:bff76840.
Registers:
EAX=007401d0 CS=0177 EIP=bff76840 EFLGS=00010246
EBX=007401d0 SS=017f ESP=00740000 EBP=00740014
ECX=00740098 DS=017f ESI=81682a50 FS=401f
EDX=bff76855 ES=017f EDI=007400c0 GS=0000
Bytes at CS:EIP:
ff 75 0c ff 75 08 ff 55 18 83 c4 10 64 8f 05 00
Stack dump:
007400dc 00740098 007401d0 bff76855 007401d0 007400a8
bff87fe9 007400c0 007401d0 007400dc 00740098 bff76855
00740288 81682a50 0083f5f4 00000000


thanks for any help,

Will



.

invalid page fault in kernel32.dll when starting program
 

Can you run the image program on its own? The error might then be different
and may offer another clue to the problem.
--
Jeff Richards
MS MVP (DTS)
"Will S." wrote in message
...
yes I checked on there, but the info avialable to the
public is very limited, you need a support contract/login
to access the rest and I dont have one.

invalid page fault in kernel32.dll when starting program
 

I originally thought no, if you just click on it through
explorer it gives an error and quits. However, I played
with it using the command line, and it expects to recieve
an integer value indicating the record number its to
start with. If you give it a valid record number, it
crashes with the kernel32 error. If you give it an
invalid record number it gives a "cannot find record
number' error and quits, if I give it a non-integer value
(such as "/?") it gives an error but then opens the
program (it just doesn't do what its supposed to because
it needs to be linked to a database record).

However, this still leaves me fresh out of ideas...


-----Original Message-----
Can you run the image program on its own? The error
might then be different
and may offer another clue to the problem.
--
Jeff Richards
MS MVP (DTS)
"Will S." wrote in message
...
yes I checked on there, but the info avialable to the
public is very limited, you need a support
contract/login
to access the rest and I dont have one.


.