Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009)
 

Windows Update insists I need to install "Cumulative Security
Update for Outlook Express 6 Service Pack 1 (KB837009)". I've already
installed it
about a dozen times, and it still keeps showing up when I run Windows
Update!

Does anybody know a way to fix this?

I am running Windows ME 4.90.3000 and IE6 Version 6.0.2800.1106IC

Well, I and one other who replied went to add/remove and removed any
OE patches/updates then uninstalled OE. No message/addresses were
lost. Then went to the Uninstall of IE6, clicked on Add Component.
Added OE, Went to Windows Update. Got update file(s). All is well now.
-----

On Fri, 8 Apr 2005 14:24:28 -0800, "Home User"
wrote:

Windows Update insists I need to install "Cumulative Security
Update for Outlook Express 6 Service Pack 1 (KB837009)". I've already
installed it
about a dozen times, and it still keeps showing up when I run Windows
Update!

Does anybody know a way to fix this?

I am running Windows ME 4.90.3000 and IE6 Version 6.0.2800.1106IC

I tried that. Regrettably, it did not do the trick for me.

"XO" wrote in message
...
Well, I and one other who replied went to add/remove and removed any
OE patches/updates then uninstalled OE. No message/addresses were
lost. Then went to the Uninstall of IE6, clicked on Add Component.
Added OE, Went to Windows Update. Got update file(s). All is well now.
-----

On Fri, 8 Apr 2005 14:24:28 -0800, "Home User"
wrote:

Windows Update insists I need to install "Cumulative Security
Update for Outlook Express 6 Service Pack 1 (KB837009)". I've already
installed it
about a dozen times, and it still keeps showing up when I run Windows
Update!

Does anybody know a way to fix this?

I am running Windows ME 4.90.3000 and IE6 Version 6.0.2800.1106IC

I found a fix while reviewing archived threads. (See Below) Here's what I
did, and it worked fine.

---------------------------------

FROM MICROSOFT TECHNICAL SUPPORT:

From the case log, I understand that you always receive
the notification to Install Security Update for Outlook
Express 6 Service Pack 1 (KB837009). We will work together
to resolve this specific issue through the course of the
case. If there has been any misunderstanding, please let
me know.

I suggest we try the steps below to test this problem.

First, please clean the Internet temporary files with the
following steps:

1. Click Start, point to Settings and click Control Panel.

2. Double click Internet Options.

3. Click the General tab, click Clear History in the
History area, and then click OK in the dialog box that
appears.

4. In the Temporary Internet Files area, click Delete
Files and then click OK.

Note: If you select the item "Delete all offline content",
this will delete all the files which are needed to browse
the Internet website when you are offline.

5. In the Temporary Internet Files area, click Delete
Cookies, and then click OK in the dialog box that appears.

Note: Removing these files will remove automatic login
information which is stored within these files that allow
you to login to Internet sites, so be sure that you have
this recorded or written down somewhere else if you are
concerned about this.

Then, please reinstall the update 837009 with the
following steps:

1. Access the link below to download the installation file
for the update 837009:

http://www.microsoft.com/downloads/details.aspx?
FamilyId=925628BD-1B5F-4B21-8DB6-
EDE1C73F97B5&displaylang=en

2. Restart the computer.

3. Keep pressing the F8 key until the Windows Startup menu
appears.

4. Choose Safe Mode, and press Enter.

Note: In Safe Mode, your system display and desktop will
look and perform differently than in Normal Mode. This is
only temporary.

5. In Safe Mode, rename the downloaded file to
KB837009.EXE and copy it to C:\ (the root directory of
drive C).

6. Click Start and click Run.

7. Type the command below and press Enter:

C:\KB837009.EXE /N:V

8. Restart your computer in Normal Mode and see whether
the issue persists.

"Home User" wrote in message
...
Windows Update insists I need to install "Cumulative Security
Update for Outlook Express 6 Service Pack 1 (KB837009)". I've already
installed it
about a dozen times, and it still keeps showing up when I run Windows
Update!

Does anybody know a way to fix this?

I am running Windows ME 4.90.3000 and IE6 Version 6.0.2800.1106IC

You done good! The patience of Job!
-------

On Fri, 8 Apr 2005 19:48:25 -0800, "Home User"
wrote:

I found a fix while reviewing archived threads. (See Below) Here's what I
did, and it worked fine.

---------------------------------

FROM MICROSOFT TECHNICAL SUPPORT:

From the case log, I understand that you always receive
the notification to Install Security Update for Outlook
Express 6 Service Pack 1 (KB837009). We will work together
to resolve this specific issue through the course of the
case. If there has been any misunderstanding, please let
me know.

I suggest we try the steps below to test this problem.

First, please clean the Internet temporary files with the
following steps:

1. Click Start, point to Settings and click Control Panel.

2. Double click Internet Options.

3. Click the General tab, click Clear History in the
History area, and then click OK in the dialog box that
appears.

4. In the Temporary Internet Files area, click Delete
Files and then click OK.

Note: If you select the item "Delete all offline content",
this will delete all the files which are needed to browse
the Internet website when you are offline.

5. In the Temporary Internet Files area, click Delete
Cookies, and then click OK in the dialog box that appears.

Note: Removing these files will remove automatic login
information which is stored within these files that allow
you to login to Internet sites, so be sure that you have
this recorded or written down somewhere else if you are
concerned about this.

Then, please reinstall the update 837009 with the
following steps:

1. Access the link below to download the installation file
for the update 837009:

http://www.microsoft.com/downloads/details.aspx?
FamilyId=925628BD-1B5F-4B21-8DB6-
EDE1C73F97B5&displaylang=en

2. Restart the computer.

3. Keep pressing the F8 key until the Windows Startup menu
appears.

4. Choose Safe Mode, and press Enter.

Note: In Safe Mode, your system display and desktop will
look and perform differently than in Normal Mode. This is
only temporary.

5. In Safe Mode, rename the downloaded file to
KB837009.EXE and copy it to C:\ (the root directory of
drive C).

6. Click Start and click Run.

7. Type the command below and press Enter:

C:\KB837009.EXE /N:V

8. Restart your computer in Normal Mode and see whether
the issue persists.

"Home User" wrote in message
...
Windows Update insists I need to install "Cumulative Security
Update for Outlook Express 6 Service Pack 1 (KB837009)". I've already
installed it
about a dozen times, and it still keeps showing up when I run Windows
Update!

Does anybody know a way to fix this?

I am running Windows ME 4.90.3000 and IE6 Version 6.0.2800.1106IC