HP 4430 restore CDs
 

Hi Kelly. My in-laws bought an HP 4430 and lost their restore CDs. Their system needs restored but they want to keep the investment to a minimum.

I contacted HP who said Microsoft now provides the restore CDs. I don't want to pay their $35 per incident fee if they no longer carry these. Windows 98 could be installed but they lose all the original software.

Any suggestions? Who should be contacted at Microsoft to see if I could get the original restore CDs?

Thanks.
--
Darrell Morris

HP 4430 restore CDs
 

MS does not replace HP restore CDs or any other kind of OEM disk. They do
sell replacement copies of *retail* full and upgrade versions. I don't know
what they might be willing to do in your circumstances--ask them:
1-800-360-7561

--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"dlmorris" wrote in message
...
Hi Kelly. My in-laws bought an HP 4430 and lost their restore CDs. Their
system needs restored but they want to keep the investment to a minimum.

I contacted HP who said Microsoft now provides the restore CDs. I don't
want to pay their $35 per incident fee if they no longer carry these.
Windows 98 could be installed but they lose all the original software.

Any suggestions? Who should be contacted at Microsoft to see if I could
get the original restore CDs?

Thanks.
--
Darrell Morris