Canon Printer
 

I had a Canon printer installed on my W98 system and had a virus issue that
affected my printer. I got rid of virus but for some reason I cannot
reinstall my printer it will not recognize that it is hooked up to USB port
it thinks it is LPT1
Any ideas
Thanks

First remove the printer from the Printers folder. Then go to Control
Panel, Add/remove programs and remove any software related to your printer.

Make sure that your printer is not connected to your computer and reinstall
the software that shipped with your printer or check with Canon to be sure
that you have the latest drivers and install those. You will probably be
instructed during the installation process to connect your printer at which
time, the printer and it's connection should be detected.

The above may not be exactly correct for your printer so I suggest that you
locate the instructions from the manufacturer and follow these exactly.
Each manufacturer determines how their devices and drivers have to be
installed and write the drivers accordingly. If you are still unable to
install the printer, provide us with the type and model which is required to
research on the Canon web site.

Some manufacturers also have a software tool to remove all of their
previously installed printer drivers so that you can start fresh in
installing. You might want to check out the Canon web site to see if you
can find such a tool.

http://consumer.usa.canon.com/ir/con...upportIndexAct

PattyL

"Me2Ewe" wrote in message
...
I had a Canon printer installed on my W98 system and had a virus issue that
affected my printer. I got rid of virus but for some reason I cannot
reinstall my printer it will not recognize that it is hooked up to USB port
it thinks it is LPT1
Any ideas
Thanks

Following PattyL's comment. Two small but important points which may or may
not help. The instructions for my Canon MPC200 Printer ( and a previous
Canon printer) both with USB connections, state

1. "Do NOT connect the USB cable before installing the software" (and then
only install when told to do so!)
2. "For Windows 98/ME users: You need to have "Client for Microsoft
Networks" installed before installing the Canon MultiPass Suite Software"
(this may or may not be relevant to your Canon printer).

Flusters

"PattyL" wrote in message
...
First remove the printer from the Printers folder. Then go to Control
Panel, Add/remove programs and remove any software related to your
printer.

Make sure that your printer is not connected to your computer and
reinstall
the software that shipped with your printer or check with Canon to be sure
that you have the latest drivers and install those. You will probably be
instructed during the installation process to connect your printer at
which
time, the printer and it's connection should be detected.

The above may not be exactly correct for your printer so I suggest that
you
locate the instructions from the manufacturer and follow these exactly.
Each manufacturer determines how their devices and drivers have to be
installed and write the drivers accordingly. If you are still unable to
install the printer, provide us with the type and model which is required
to
research on the Canon web site.

Some manufacturers also have a software tool to remove all of their
previously installed printer drivers so that you can start fresh in
installing. You might want to check out the Canon web site to see if you
can find such a tool.

http://consumer.usa.canon.com/ir/con...upportIndexAct

PattyL

"Me2Ewe" wrote in message
...
I had a Canon printer installed on my W98 system and had a virus issue
that
affected my printer. I got rid of virus but for some reason I cannot
reinstall my printer it will not recognize that it is hooked up to USB
port
it thinks it is LPT1
Any ideas
Thanks

If all of the aforementioned good stuff doesn't work Canon USA's website has
a troubleshooter for their printers, or at least the one I have. Search by
model number.

flusters wrote:
Following PattyL's comment. Two small but important points which may
or may not help. The instructions for my Canon MPC200 Printer ( and a
previous Canon printer) both with USB connections, state

1. "Do NOT connect the USB cable before installing the software" (and
then only install when told to do so!)
2. "For Windows 98/ME users: You need to have "Client for Microsoft
Networks" installed before installing the Canon MultiPass Suite
Software" (this may or may not be relevant to your Canon printer).

Flusters

"PattyL" wrote in message
...
First remove the printer from the Printers folder. Then go to
Control Panel, Add/remove programs and remove any software related
to your printer.

Make sure that your printer is not connected to your computer and
reinstall the software that shipped with your printer or check with
Canon to be sure that you have the latest drivers and install those.
You will probably be instructed during the installation process to
connect your printer at which time, the printer and it's connection
should be detected.

The above may not be exactly correct for your printer so I suggest
that you locate the instructions from the manufacturer and follow
these exactly. Each manufacturer determines how their devices and
drivers have to be installed and write the drivers accordingly. If
you are still unable to install the printer, provide us with the
type and model which is required to research on the Canon web site.

Some manufacturers also have a software tool to remove all of their
previously installed printer drivers so that you can start fresh in
installing. You might want to check out the Canon web site to see
if you can find such a tool.

http://consumer.usa.canon.com/ir/con...upportIndexAct

PattyL

"Me2Ewe" wrote in message
...
I had a Canon printer installed on my W98 system and had a virus
issue that affected my printer. I got rid of virus but for some
reason I cannot reinstall my printer it will not recognize that it
is hooked up to USB port it thinks it is LPT1
Any ideas
Thanks

Thanks for the additional information. I don't happen to have a Canon
printer here so that should be helpful.

PattyL


"flusters" wrote in message
...
Following PattyL's comment. Two small but important points which may or
may
not help. The instructions for my Canon MPC200 Printer ( and a previous
Canon printer) both with USB connections, state

1. "Do NOT connect the USB cable before installing the software" (and then
only install when told to do so!)
2. "For Windows 98/ME users: You need to have "Client for Microsoft
Networks" installed before installing the Canon MultiPass Suite Software"
(this may or may not be relevant to your Canon printer).

Flusters

"PattyL" wrote in message
...
First remove the printer from the Printers folder. Then go to Control
Panel, Add/remove programs and remove any software related to your
printer.

Make sure that your printer is not connected to your computer and
reinstall
the software that shipped with your printer or check with Canon to be
sure
that you have the latest drivers and install those. You will probably be
instructed during the installation process to connect your printer at
which
time, the printer and it's connection should be detected.

The above may not be exactly correct for your printer so I suggest that
you
locate the instructions from the manufacturer and follow these exactly.
Each manufacturer determines how their devices and drivers have to be
installed and write the drivers accordingly. If you are still unable to
install the printer, provide us with the type and model which is required
to
research on the Canon web site.

Some manufacturers also have a software tool to remove all of their
previously installed printer drivers so that you can start fresh in
installing. You might want to check out the Canon web site to see if you
can find such a tool.

http://consumer.usa.canon.com/ir/con...upportIndexAct

PattyL

"Me2Ewe" wrote in message
...
I had a Canon printer installed on my W98 system and had a virus issue
that
affected my printer. I got rid of virus but for some reason I cannot
reinstall my printer it will not recognize that it is hooked up to USB
port
it thinks it is LPT1
Any ideas
Thanks