Unable to go internet
 

Hi, I use a Dell GX150 computer with Win98SE, Motorola SB4100 cable
modem, SMC 7004ABR broadband router for accessing the internet.

I could not run MSN Messenger voice communication from Singapore to
an overseas country (but can talk to two friends in Singapore
itself!) (I even disable firewall but still cannot). So I connect
the usb cable from Dell pc to the SB4100 usb port. The Dell
recognise the SB4100 and installed the driver.

I check the network settings, there is tcp/ip--motorola SB4100,
everything as it should according to the installation manual.

When I run winipcfg, I do not get an ip address... Only the 169.254
one. Rebooted pc severla times-- no ip address.

Remove the SB4100 drivers, remove tcp/ip. Re-installed , still
can't get any ip addresses.

So I revert the configuration to the previous one- all PCs
connected to the SMC 7004ABR. SB4100 ethernet to the WAN port of
SMC router.

The other Acer computer can accessed the internet.

The Dell GX150 could not.

When I click on Mozilla Firefox, I got an error message. Same for
IE6. Same goes for Mozilla internet suite.

I checked the winipcfg-- there is ip address. I could ping the
router and I could ping the other pc. I could even copy files from
shared folders.

I am very puzzled!!!

The error messages:

Mozilla 1.7.3
----------------------------
This progam has caused has performed an illegal operation and will
be shut down.
If the problem persists, contact the program vendor.

MOZILLA caused an invalid page fault in
module unknown at 0000:01a925d7.
Registers:
EAX=01a925e8 CS=0167 EIP=01a925d7 EFLGS=00010213
EBX=0000276b SS=016f ESP=01d5f994 EBP=01d5f9e4
ECX=01d5f9a4 DS=016f ESI=01a90050 FS=1e2f
EDX=023805d0 ES=016f EDI=01d5f9d4 GS=0000
Bytes at CS:EIP:
00 81 00 00 00 91 00 00 00 00 00 00 00 90 e6 31
Stack dump:
01a9016f 76003481 01d5f9a4 01a90050 01a90038 76002881 00000000
00772d0c 00772860 760029ff 00772c00 01d5f9d4 00771010 01d5fb6c
ffffffff 0077101c


Firefox 0.9.3
--------------------------
This progam has caused has performed an illegal operation and will
be shut down.
If the problem persists, contact the program vendor.

FIREFOX caused an invalid page fault in
module unknown at 0000:696c7070.
Registers:
EAX=696c7070 CS=0167 EIP=696c7070 EFLGS=00010202
EBX=0000276b SS=016f ESP=0219f9a4 EBP=0219f9f0
ECX=0219f9b0 DS=016f ESI=01e4ec80 FS=5577
EDX=029105d0 ES=016f EDI=0219f9e0 GS=0000
Bytes at CS:EIP:


IE 6.0
--------------
This progam has caused has performed an illegal operation and will
be shut down.
If the problem persists, contact the program vendor.

EXPLORER caused an invalid page fault in
module unknown at 0000:006c5dbb.
Registers:
EAX=006c5da8 CS=0167 EIP=006c5dbb EFLGS=00010286
EBX=0000276b SS=016f ESP=008cf7bc EBP=008cf80c
ECX=008cf7cc DS=016f ESI=006c1010 FS=4d37
EDX=01a505d0 ES=016f EDI=008cf7fc GS=0000
Bytes at CS:EIP:
00 a1 00 00 00 3c 00 00 00 10 10 6c 00 81 00 00
Stack dump:
006c016f 76003481 008cf7cc 006c1010 006c1010 76002881 00000000
006c040c 006c1c60 760029ff 006c0300 008cf7fc 006c0890 008cf994
ffffffff 006c089c

-- Hung

I am betting you have, or have had, malware on your system. Please follow
the troubleshooting advice at the URL below:
http://inetexplorer.mvps.org/data/tshoot.htm

--
_______________________________________
Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org

"Root" wrote in message
...
Hi, I use a Dell GX150 computer with Win98SE, Motorola SB4100 cable modem,
SMC 7004ABR broadband router for accessing the internet.

I could not run MSN Messenger voice communication from Singapore to an
overseas country (but can talk to two friends in Singapore itself!) (I
even disable firewall but still cannot). So I connect the usb cable from
Dell pc to the SB4100 usb port. The Dell recognise the SB4100 and
installed the driver.

I check the network settings, there is tcp/ip--motorola SB4100,
everything as it should according to the installation manual.

When I run winipcfg, I do not get an ip address... Only the 169.254 one.
Rebooted pc severla times-- no ip address.

Remove the SB4100 drivers, remove tcp/ip. Re-installed , still can't get
any ip addresses.

So I revert the configuration to the previous one- all PCs connected to
the SMC 7004ABR. SB4100 ethernet to the WAN port of SMC router.

The other Acer computer can accessed the internet.

The Dell GX150 could not.

When I click on Mozilla Firefox, I got an error message. Same for IE6.
Same goes for Mozilla internet suite.

I checked the winipcfg-- there is ip address. I could ping the router and
I could ping the other pc. I could even copy files from shared folders.

I am very puzzled!!!

The error messages:

Mozilla 1.7.3
----------------------------
This progam has caused has performed an illegal operation and will be shut
down.
If the problem persists, contact the program vendor.

MOZILLA caused an invalid page fault in
module unknown at 0000:01a925d7.
Registers:
EAX=01a925e8 CS=0167 EIP=01a925d7 EFLGS=00010213
EBX=0000276b SS=016f ESP=01d5f994 EBP=01d5f9e4
ECX=01d5f9a4 DS=016f ESI=01a90050 FS=1e2f
EDX=023805d0 ES=016f EDI=01d5f9d4 GS=0000
Bytes at CS:EIP:
00 81 00 00 00 91 00 00 00 00 00 00 00 90 e6 31
Stack dump:
01a9016f 76003481 01d5f9a4 01a90050 01a90038 76002881 00000000 00772d0c
00772860 760029ff 00772c00 01d5f9d4 00771010 01d5fb6c ffffffff 0077101c


Firefox 0.9.3
--------------------------
This progam has caused has performed an illegal operation and will be shut
down.
If the problem persists, contact the program vendor.

FIREFOX caused an invalid page fault in
module unknown at 0000:696c7070.
Registers:
EAX=696c7070 CS=0167 EIP=696c7070 EFLGS=00010202
EBX=0000276b SS=016f ESP=0219f9a4 EBP=0219f9f0
ECX=0219f9b0 DS=016f ESI=01e4ec80 FS=5577
EDX=029105d0 ES=016f EDI=0219f9e0 GS=0000
Bytes at CS:EIP:


IE 6.0
--------------
This progam has caused has performed an illegal operation and will be shut
down.
If the problem persists, contact the program vendor.

EXPLORER caused an invalid page fault in
module unknown at 0000:006c5dbb.
Registers:
EAX=006c5da8 CS=0167 EIP=006c5dbb EFLGS=00010286
EBX=0000276b SS=016f ESP=008cf7bc EBP=008cf80c
ECX=008cf7cc DS=016f ESI=006c1010 FS=4d37
EDX=01a505d0 ES=016f EDI=008cf7fc GS=0000
Bytes at CS:EIP:
00 a1 00 00 00 3c 00 00 00 10 10 6c 00 81 00 00
Stack dump:
006c016f 76003481 008cf7cc 006c1010 006c1010 76002881 00000000 006c040c
006c1c60 760029ff 006c0300 008cf7fc 006c0890 008cf994 ffffffff 006c089c

-- Hung