Windows Update
 

I don't really understand your question. The number of clicks are different
because they are different steps (steps 3 and 4 are related).

--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"fredbellsr (removethis) @Prodigy.net"
wrote in message ...
I'm back again, this time after reformatting my harddrive
and restoring the original software and Windows 98. I
called SBC yahoo my internet provider and asked them to
send me a new installation disc. I reloaded Yahoo I then
went to Outlook express (I use outlook express for e-
mail). About a couple of months age I had updated outlook
express from version 5 to 6 and a couple of weeks ago I
downloaded all the latest security updates that Microsoft
recomended. I again tried to update because after
reformatting and restoring I was back to version 5. I
went to "Microsoft Windows Update" and got the followng
message

SOFTWARE UPDATE INCOMPLETE

I clicked on the line "Microsoft Knowledge Base (KB)
Article Q174360" which brought me to


MICROSOFT KNOWLEDGE BASE ARTICLE 319585
WINUP: "Software Update Incomplete This Windows
Update Software Did Not Update Successfully" Error
Message When You Visit the Windows Update Web Site.


I scrolled to the section Windows 98 and no problem until
I got to the section
"Delete Temporary Internet Files"
At first I did not know what the "Control Pane was until I
read line 6 which tells you to close the "Control Panel" I
finally got past that.
Here is the problem, in the section
"Delete Files from Windows Update Folder"
Line 2 tells you to click, not double click th V4 folder.
Line 3 tells you to double click V4
Somehow I goofed because when I finished I was no better
off. In fact I tried to run a Scan and got a message
about some bytes where not attached to files. I seem to
be getting better at reformatting and recovering so I did
again and am now back to, is line 2 a single click and
line 3 a double click.
I ask these questions only because I don't want to go thru
this again if I can help it.
Many thanks
Fred

Windows Update
 

Thanks Ron. You did answer my question, before I messed
up again I wanted to be sure that click in step 3 was not
a type error, that in fact it is a single click. One more
Ron. Where it reads press DELETE is that the keyboard
delete? Remember I'm the guy when the computer says press
any key I go looking for the ANY key.
Again thanks for your help and patience.

-----Original Message-----
I don't really understand your question. The number of
clicks are different
because they are different steps (steps 3 and 4 are
related).

--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"fredbellsr (removethis) @Prodigy.net"

wrote in message news:8d3401c432b9$ed551050
...
I'm back again, this time after reformatting my
harddrive
and restoring the original software and Windows 98. I
called SBC yahoo my internet provider and asked them to
send me a new installation disc. I reloaded Yahoo I
then
went to Outlook express (I use outlook express for e-
mail). About a couple of months age I had updated
outlook
express from version 5 to 6 and a couple of weeks ago I
downloaded all the latest security updates that
Microsoft
recomended. I again tried to update because after
reformatting and restoring I was back to version 5. I
went to "Microsoft Windows Update" and got the followng
message

SOFTWARE UPDATE INCOMPLETE

I clicked on the line "Microsoft Knowledge Base (KB)
Article Q174360" which brought me to


MICROSOFT KNOWLEDGE BASE ARTICLE 319585
WINUP: "Software Update Incomplete This Windows
Update Software Did Not Update Successfully" Error
Message When You Visit the Windows Update Web Site.


I scrolled to the section Windows 98 and no problem
until
I got to the section
"Delete Temporary Internet Files"
At first I did not know what the "Control Pane was
until I
read line 6 which tells you to close the "Control
Panel" I
finally got past that.
Here is the problem, in the section
"Delete Files from Windows Update Folder"
Line 2 tells you to click, not double click th V4
folder.
Line 3 tells you to double click V4
Somehow I goofed because when I finished I was no better
off. In fact I tried to run a Scan and got a message
about some bytes where not attached to files. I seem to
be getting better at reformatting and recovering so I
did
again and am now back to, is line 2 a single click and
line 3 a double click.
I ask these questions only because I don't want to go
thru
this again if I can help it.
Many thanks
Fred



.

Windows Update
 

Delete can be the keyboard key or it can be a right click and delete.

--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"fredbellsr (removethis) @prodigy.net"
wrote in message ...
Thanks Ron. You did answer my question, before I messed
up again I wanted to be sure that click in step 3 was not
a type error, that in fact it is a single click. One more
Ron. Where it reads press DELETE is that the keyboard
delete? Remember I'm the guy when the computer says press
any key I go looking for the ANY key.
Again thanks for your help and patience.

-----Original Message-----
I don't really understand your question. The number of
clicks are different
because they are different steps (steps 3 and 4 are
related).

--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"fredbellsr (removethis) @Prodigy.net"

wrote in message news:8d3401c432b9$ed551050
...
I'm back again, this time after reformatting my
harddrive
and restoring the original software and Windows 98. I
called SBC yahoo my internet provider and asked them to
send me a new installation disc. I reloaded Yahoo I
then
went to Outlook express (I use outlook express for e-
mail). About a couple of months age I had updated
outlook
express from version 5 to 6 and a couple of weeks ago I
downloaded all the latest security updates that
Microsoft
recomended. I again tried to update because after
reformatting and restoring I was back to version 5. I
went to "Microsoft Windows Update" and got the followng
message

SOFTWARE UPDATE INCOMPLETE

I clicked on the line "Microsoft Knowledge Base (KB)
Article Q174360" which brought me to


MICROSOFT KNOWLEDGE BASE ARTICLE 319585
WINUP: "Software Update Incomplete This Windows
Update Software Did Not Update Successfully" Error
Message When You Visit the Windows Update Web Site.


I scrolled to the section Windows 98 and no problem
until
I got to the section
"Delete Temporary Internet Files"
At first I did not know what the "Control Pane was
until I
read line 6 which tells you to close the "Control
Panel" I
finally got past that.
Here is the problem, in the section
"Delete Files from Windows Update Folder"
Line 2 tells you to click, not double click th V4
folder.
Line 3 tells you to double click V4
Somehow I goofed because when I finished I was no better
off. In fact I tried to run a Scan and got a message
about some bytes where not attached to files. I seem to
be getting better at reformatting and recovering so I
did
again and am now back to, is line 2 a single click and
line 3 a double click.
I ask these questions only because I don't want to go
thru
this again if I can help it.
Many thanks
Fred



.